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What is HostConcepts?

HostConcepts® provides an all-encompassing solution for the efficient management of restaurant tables and waitlists. This platform enables users to effectively handle their waitlists, track reservations, and improve the organization of tables and servers with ease. Keep in touch with your guests through unlimited text messaging features, ensuring they feel connected at all times. By integrating a JTECH Guest Paging system, businesses can engage with patrons based on their individual preferences. HostConcepts allows you to streamline your front-of-house operations while guaranteeing an outstanding guest experience, giving you the freedom to select features that meet your specific business needs. You can also send out reservation reminders to guests a day in advance and alert them via text when their table is ready. Furthermore, adding a TAP-AHEAD™ link to your website or mobile app simplifies the process for guests to join your waitlist whenever it suits them. This solution is not limited to restaurants; it is also suitable for pharmacies, salons, and a variety of other establishments that could benefit from automating their waitlist management, ultimately boosting efficiency across the board. By implementing HostConcepts, you will not only streamline your operations but also significantly enhance customer satisfaction in any client-focused setting. The flexibility and convenience offered by this platform make it a valuable asset for any service-driven business.

What is CAKE Guest Manager?

Enhancing the management of your restaurant's waitlist can lead to improvements in table management and curbside operations, as well as streamline the reservation process for your customers. By implementing effective strategies, you can create a more efficient dining experience that keeps guests satisfied and coming back for more.

Media

Media

Integrations Supported

Integrations Supported

7shifts
CAKE
CAKE POS
Checkmate
CheddrSuite
QuickBooks Online
Spendgo
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79.00/month
MONTHLY SUBSCRIPTION WITH UNLIMITED USAGE
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JTECH

Company Location

United States

Company Website

www.jtech.com

Company Facts

Organization Name

CAKE

Date Founded

2011

Company Location

United States

Company Website

www.trycake.com/products/restaurant-guest-manager/

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management

Waitlist

Not specified

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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