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What is HostReply?

HostReply stands out as a pioneering cloud-based solution aimed at supporting short-term rental hosts and property managers by functioning as an AI co-host and a central hub for guest communications. The platform provides seamless integration with various property management systems (PMS), enabling users to manage reservations, listing details, and interactions all from a singular dashboard. Utilizing contextual information related to bookings, house rules, property specifics, and past correspondence, it generates tailored responses on PMS channels that hosts can review and dispatch with just one click, while also flagging inquiries that need personal attention. Guests have the flexibility to communicate through multiple channels such as Airbnb, Booking.com, email, and WhatsApp, and can receive responses in 32 languages, which includes translation features for ongoing dialogues. Furthermore, the Sales Agent feature allows qualified guests to extend their stays for available nights, following the pricing policies set by the host. The beta iteration of Host AI is capable of addressing questions related to bookings, check-ins, and details about guests. Moreover, the Pro plan includes functionalities for generating Nuki smart-lock codes for bookings and offers compatibility with heating systems for temperature control. In summary, HostReply emerges as a holistic tool for vacation rental managers, significantly improving their capability to oversee guest interactions and streamline related tasks alongside their PMS, thereby ultimately enhancing operational efficiency and guest satisfaction in the rental industry. This innovative platform not only simplifies processes but also fosters a better overall experience for both hosts and guests alike.

What is Askello?

Askello is an online platform aimed at helping vacation rental hosts by offering a guest guide service. Hosts can enter their property listing or its URL and use AI to create various sections for a customized property guide, which they can then modify and share with guests via a QR code or link. Those who choose paid plans gain access to an additional feature—a guest-facing assistant that answers questions using content from the guide, and it can also indicate which section the information is taken from. The vendor provides a free plan that supports a single property and allows access to the assistant for a trial period of 14 days. Furthermore, while the host plan is confined to one property, it includes options for adding the assistant and translating the guide into five languages. The portfolio plan, on the other hand, accommodates up to five properties, allowing hosts to duplicate a completed guide for additional listings. It's important to highlight that Askello's product specifications reveal that it does not integrate with property management systems, booking engines, or upselling tools for guests. In summary, Askello offers an efficient way for vacation rental hosts to improve the guest experience by providing personalized guides and automated responses, making it a valuable tool in the hospitality sector. This innovative approach can significantly enhance communication and satisfaction for both hosts and their guests.

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Integrations Supported

Guesty
Hostaway
Smoobu
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial Offered?

Pricing Information

Free, then €9.90/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

HostReply OÜ

Date Founded

2023

Company Location

Estonia

Company Website

hostreply.com

Company Facts

Organization Name

Askello

Company Website

getaskello.com/

Categories and Features

Guest Messaging

Not specified

Categories and Features

Vacation Rental

Not specified

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