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What is Hostel System?
Kindly share your guest and booking database with us, and we will help you seamlessly import it into HostelSystem. Our dedicated team is focused on configuring the system effectively to ensure it integrates effortlessly with your booking platforms. You will also be provided with comprehensive support resources, including instructional videos, to ease the transition. Our specialists are committed to collaborating closely with you, making sure that the system becomes a vital component of your hostel's operations from day one. We will be present to offer continuous support, guiding you until you master the system. Your success and confidence in using this system are paramount to us, and we are here to help you thrive in this new setup. Additionally, we encourage you to reach out anytime you have questions or need further assistance during the implementation process.
What is GuestPilot?
GuestPilot is a cutting-edge, cloud-based solution that streamlines guest engagement and reservation handling for independent lodging options, including hotels, inns, resorts, hostels, and facilities that provide day passes. This platform offers automated responses through multiple channels like website chat, Instagram, Facebook Messenger, and phone, while also featuring a unified inbox and an efficient reservations system for staff members. It is designed to respond to guest questions in both English and Spanish, offering booking links that come pre-filled with selected dates and the number of guests, as well as supporting direct booking requests. Moreover, hotel staff can oversee day pass availability with established capacity limits, monitor payment confirmations, and provide QR-code menus, all while routing event or group inquiries to the right personnel. Available online, GuestPilot aims to boost the productivity of hospitality teams by merging inquiry management and booking tasks into one smooth workflow that seamlessly fits with their current guest service frameworks. This all-encompassing strategy not only simplifies operational processes but also enhances guest satisfaction by guaranteeing prompt and effective communication, ultimately fostering a more enjoyable experience for all visitors. With its robust features, GuestPilot stands out as an essential tool for contemporary hospitality management.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Supported Platforms
Windows
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Documentation Hub
Training Options
Not specified
Company Facts
Organization Name
HostelSystem
Company Location
United Kingdom
Company Website
www.hostelsystem.com
Company Facts
Organization Name
Fuly
Date Founded
2020
Company Location
United States
Company Website
guestpilot.win/
Categories and Features
Hostel Management
Cash Drawer Management
Employee Management
Online Booking
Point of Sale (POS)
Reservations Management
Categories and Features
Guest Messaging
Not specified