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Ratings and Reviews 0 Ratings
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QminderGlobally, businesses incur significant financial losses each year as a result of lengthy wait times. When customers experience inefficiencies in queue management, they are less inclined to stay loyal or recommend the establishment to others. It's vital to assess how different departments and locations perform, keeping a close eye on wait times and the number of customers in line. Equip your team with the necessary tools to enhance customer service, while also recognizing their accomplishments and pinpointing opportunities for improvement. Performance metrics can be easily tracked and disseminated, with service reports serving as an effective means to analyze key performance indicators and gauge the success of your service approach. Offering a virtual waiting list through customers' phones can significantly reduce physical line-ups, allowing them to wait comfortably in their vehicles, at home, or even outdoors. Keeping customers informed with real-time updates about their wait status and other relevant information is essential. Additionally, fostering communication with customers to gather their feedback can provide valuable insights for ongoing enhancements. By addressing these aspects, you can create a more efficient and satisfying experience for your clientele.
What is Hotefy?
Hotefy users have reported a remarkable increase in both the quantity and quality of customer feedback they receive. This cutting-edge on-demand service optimizes staffing requirements in hospitality environments, enabling the effective integration of kitchens and service areas. Customers can enjoy an impressive 30% boost in average revenue per guest, with certain demographic groups experiencing increases that exceed 1000%. Moreover, Hotefy reduces the staffing requirements for managing service zones within hotels. It allows guests to place orders from anywhere within the establishment without the need to wait for a server, significantly improving convenience. The system also facilitates the merging of various dining options into fewer venues, frequently presenting a streamlined menu operated by a single kitchen. With an integrated customer feedback feature, businesses are able to swiftly gather valuable insights directly from their guests. At the core of Hotefy’s service is customization, which lets users quickly deploy pre-designed pages or create new ones that reflect their unique brand identity. In addition, the subscription pricing model is equitable and does not impose commissions on orders or room upgrades. Pricing plans are flexible, accommodating the occupancy levels of the hotel while allowing for unlimited rooms under a single plan, thus presenting a cost-effective solution for contemporary hospitality management. Overall, Hotefy not only enhances customer experience and operational efficiency but also positions businesses for sustainable growth in a competitive market. It stands out as a significant advancement in the hospitality industry.
What is EatApp?
Transform your business operations with our efficient online ordering platform. EatApp offers a sophisticated ordering solution specifically designed for restaurants, resulting in heightened order volumes, improved average sales, and a loyal customer following. Suitable for all types of hospitality venues, whether cozy cafés or large multi-location enterprises, our system enables customers to place orders directly from their tables using their own devices, reducing contact time and enhancing safety for both patrons and staff. With the ability to order and pay online effortlessly, the entire process becomes seamless and user-friendly. Ideal for diverse services like room service or poolside dining, our setup is intuitive and easy to implement. We are committed to maximizing your profits by not taking a percentage of your online sales, ensuring that you retain all your earnings. Our platform is purpose-built to simplify and enhance the ordering experience for your customers, unlocking your full order potential. Furthermore, we recognize the necessity of flexibility; if you have specific requirements for the system, we are more than capable of tailoring it to meet your expectations. Your success is at the forefront of our mission, and we are dedicated to facilitating your growth every step of the way, providing ongoing support and innovative solutions to keep your business thriving.
Integrations Supported
Oracle MICROS POS
Aloha Cloud POS
Brink POS
Checkmate
Facebook
Facebook Messenger
Focus POS
Google Maps
Google Pay
H&L POS
Integrations Supported
Oracle MICROS POS
Aloha Cloud POS
Brink POS
Checkmate
Facebook
Facebook Messenger
Focus POS
Google Maps
Google Pay
H&L POS
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hotefy
Date Founded
2017
Company Location
Australia
Company Website
get.hotefy.com
Company Facts
Organization Name
EatApp
Date Founded
2015
Company Location
United Arab Emirates
Company Website
eatapp.net.au
Categories and Features
Categories and Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label