Cloudbeds
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Ratings and Reviews 2 Ratings
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What is HotelConnect?
Incredibly simple and quick, just how you prefer it. Switch rooms effortlessly with a drag-and-drop feature, make a new reservation in just a few clicks, or check in a guest in under a minute. Managing your hotels has never been this straightforward thanks to our fully cloud-based PMS.
HotelConnect was established by a group of former hoteliers who recognized the need for a technological shift in the hospitality sector. From its inception, the HotelConnect platform was crafted to be the most accessible, user-friendly, and comprehensive solution available. Our clients rely on HotelConnect to enhance guest experiences and boost their profitability.
If you have any inquiries, we are ready to assist you! Our commitment goes beyond merely providing technology; we are dedicated to offering an improved approach to hotel management, and exceptional support is a vital part of that equation. Additionally, we believe that with the right tools and guidance, every hotel can reach its full potential.
What is Cloudbeds?
Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.
Integrations Supported
Airbnb
Booking.com
Mailchimp
RoomPriceGenie
Exact
Integrations Supported
Airbnb
Booking.com
Mailchimp
RoomPriceGenie
Canary Digital Tipping
Capsule
Google Analytics
Guestmeter
Operto Teams
API Availability
Has API
API Availability
Has API
Pricing Information
$75 per month
$5 per room per month
Free Version
Free Trial Offered?
Pricing Information
Depends on location and property type
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
HotelConnect
Date Founded
2015
Company Location
Ireland
Company Website
www.hotelconnect.me/
Company Facts
Organization Name
Cloudbeds
Date Founded
2012
Company Location
United States
Company Website
www.cloudbeds.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Channel Management
Campaign Management
Inventory Control
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking