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What is Hotel Dashboard?

Mastel Hospitality offers innovative technological solutions globally, aimed at improving Hotel Management through advanced software applications. Our goal is to streamline workflows, processes, and information handling both prior to and after the adoption of technology in hotels. We are dedicated to empowering hotel professionals with essential tools, knowledge, and insights necessary for advancing their businesses. By refining operational efficiency, we enable you to attain outstanding customer satisfaction while optimizing revenue opportunities. With more than thirty years of experience in the hospitality field, we are recognized as leading experts in hotel consulting worldwide. Our team consists of certified professionals skilled in various hotel management software, such as Oracle – Opera, Micros, and Simphony, in addition to Business Intelligence solutions, supported by our in-house development team with deep industry knowledge. We take pride in our dedication to innovation and high standards, ensuring our clients can thrive in an ever-changing marketplace. Ultimately, our commitment to excellence helps foster long-lasting relationships with clients, positioning them for sustained success.

What is Hoodys?

Hoodys serves as a platform dedicated to enhancing hotel operations and elevating guest experiences. As a hotel optimization firm, Hoodys focuses on boosting revenue while prioritizing safety and efficiency for all visitors. With its innovative solutions, hoteliers can streamline their operations and manage tasks with ease and effectiveness. By leveraging cutting-edge AI and edge computing technologies, Hoodys automates various aspects of the hospitality sector, ensuring a secure and pleasant environment for guests. This approach not only improves overall service quality but also drives operational excellence across the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mastel Hospitality

Company Location

Spain

Company Website

www.mastelhospitality.com

Company Facts

Organization Name

Hoodys

Company Location

India

Company Website

www.hoodys.in/

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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