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What is Hotel Link Solutions?

Hotel Link's innovative cloud technology is designed to streamline property management and enhance distribution capabilities. By unifying all solutions into a single platform, it boosts efficiency and drives revenue growth. The process of digital optimization is made straightforward. Hotel Link supports hotels globally by providing advanced digital marketing services and technological solutions. Our mission is to assist property owners and hoteliers in establishing a robust online presence. We specialize in loyalty services that are exclusively tailored for hotels. Additionally, we deliver strategic insights and comprehensive data analysis within our premium digital marketing packages, aimed at increasing direct bookings through your hotel’s website. This approach will ensure your web conversions surpass those of your competitors. Hotel Link Plus refines online marketing campaigns across various channels, meticulously tracking user experiences and gathering valuable data. Maximize your investment with our targeted solutions and watch your returns grow significantly.

What is Customer Alliance?

Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.

Media

Media

Integrations Supported

ChargeAutomation

Integrations Supported

Facebook

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

79.00€ / month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Hotel Link Solutions

Date Founded

2011

Company Location

Hong Kong

Company Website

www.hotellinksolutions.com

Company Facts

Organization Name

CA Customer Alliance GmbH

Date Founded

2009

Company Location

Germany

Company Website

www.customer-alliance.com/en

Categories and Features

Channel Management

Channel Analytics
Inventory Control
Order Management
Partner Management
Product Management

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

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