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What is Hotel Management System PMS?

The comprehensive revenue management system continually fine-tunes product offerings, pricing strategies, and occupancy rates. It also includes a room assignment feature that is optimized for the system, allowing for manual adjustments as needed. One accommodation option can be marketed in various formats, including a hotel room, an apartment, or a shared hostel environment. Housekeeping staff can easily update room statuses via a mobile interface that syncs automatically with the property management system (PMS). Pricing models are adaptable and can vary based on several factors, including agents, days of the week, occupancy levels, length of stay, and advance booking times. This system supports a wide array of trip durations, contact methods, and meal plans all managed within a single booking. Invoicing can be easily split among various addresses, guests, or billing periods to enhance flexibility. Services may be designed to represent a percentage of the total invoice or to include a breakdown of specific charges, such as local taxes and fees for credit card processing. Notifications regarding room allocations are dispatched, allowing the team leader to assign group members to their designated rooms efficiently. Moreover, the entire payment process is conducted online, which is necessary for issuing a mobile key, ensuring a smooth experience for guests. This integrated strategy not only improves operational efficiency but also significantly boosts customer satisfaction through its adaptable and effective management practices, proving to be a vital asset in today's competitive hospitality landscape.

What is ArpónWin Surfing?

In an industry where constant oversight of information is crucial, the Arpon Cloud platform streamlines this task effectively. It allows users to reserve and manage different types of rooms and spaces for groups, providing tools to adjust rates, track account statements, oversee income, and handle electronic invoicing—all remotely, without needing to be on-site. Users can conveniently access and monitor each reservation, along with their corresponding billing and account records. The platform delivers real-time data on operational income from bookings and production statistics for agencies and businesses over designated periods. It supports guest check-ins with or without advance reservations and facilitates modifications to room assignments, folio updates, billing adjustments, and room allocations even prior to guest arrival. In addition, users can track the status and cleanliness of rooms using a mobile device, enabling them to assign housekeeping staff and mark rooms as out of service as needed. Furthermore, the system seamlessly integrates with various external providers, including channel managers and electronic spreadsheets, ensuring that connectivity between platforms is smooth. This all-encompassing approach not only boosts operational efficiency but also significantly enhances the guest experience, leading to higher satisfaction and loyalty. Overall, the Arpon Cloud platform represents a modern solution for managing hospitality operations in a fast-paced environment.

Media

Media

Integrations Supported

Amadeus Central Reservations System (CRS)
Booking.com
Expedia
FLEXIPASS
FairPlanner
Omnibees
PickupTracking
ReservHotel
RevControl
Sabre Airport Management
iHotelier

Integrations Supported

Amadeus Central Reservations System (CRS)
Booking.com
Expedia
FLEXIPASS
FairPlanner
Omnibees
PickupTracking
ReservHotel
RevControl
Sabre Airport Management
iHotelier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ASSD

Company Location

Germany

Company Website

www.assd.com/en/products-2/web-based-pms/

Company Facts

Organization Name

Arpón Enterprise

Date Founded

1982

Company Location

Mexico

Company Website

arpon.com.mx/software-pms/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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