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What is Hotel Privilege?
Recognize a new wave of luxury consumers who are either youthful, middle-aged, or semi-retired, and who possess a keen proficiency with technology, including smartphones and mobile tablets. In the contemporary digital era, these individuals anticipate exceptional convenience, a wide array of options, and flexible controls easily accessible from their devices. Statistics show that over 80 percent of hotel guests now travel with mobile devices like smartphones and tablets. To enhance your hotel’s service offerings, think about integrating a Branded Mobile App that connects with the mobile devices and smartwatches of your loyal customers, available on popular platforms such as Apple iOS and Google Android. This application can be tailored to meet the specific desires of your discerning clientele, providing greater privacy, increased accuracy, and ease of service requests. By optimizing these processes, you can reduce delays and waiting times for hotel services, enabling your staff to offer more assistance to additional guests. This not only enhances the operational effectiveness of your hotel but also significantly elevates guest satisfaction, fostering an experience that resonates deeply and motivates repeat patronage. Furthermore, embracing such technological advancements can lead to a more personalized and agile service structure that aligns with the aspirations of today’s travelers. Ultimately, this investment can transform your hotel into a preferred destination for a new generation of luxury patrons.
What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Generous App
Date Founded
2012
Company Website
www.generousapp.com/room-service-app
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental