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What is Hotel Privilege?

Recognize a new wave of luxury consumers who are either youthful, middle-aged, or semi-retired, and who possess a keen proficiency with technology, including smartphones and mobile tablets. In the contemporary digital era, these individuals anticipate exceptional convenience, a wide array of options, and flexible controls easily accessible from their devices. Statistics show that over 80 percent of hotel guests now travel with mobile devices like smartphones and tablets. To enhance your hotel’s service offerings, think about integrating a Branded Mobile App that connects with the mobile devices and smartwatches of your loyal customers, available on popular platforms such as Apple iOS and Google Android. This application can be tailored to meet the specific desires of your discerning clientele, providing greater privacy, increased accuracy, and ease of service requests. By optimizing these processes, you can reduce delays and waiting times for hotel services, enabling your staff to offer more assistance to additional guests. This not only enhances the operational effectiveness of your hotel but also significantly elevates guest satisfaction, fostering an experience that resonates deeply and motivates repeat patronage. Furthermore, embracing such technological advancements can lead to a more personalized and agile service structure that aligns with the aspirations of today’s travelers. Ultimately, this investment can transform your hotel into a preferred destination for a new generation of luxury patrons.

What is Hotel Dashboard?

Mastel Hospitality offers innovative technological solutions globally, aimed at improving Hotel Management through advanced software applications. Our goal is to streamline workflows, processes, and information handling both prior to and after the adoption of technology in hotels. We are dedicated to empowering hotel professionals with essential tools, knowledge, and insights necessary for advancing their businesses. By refining operational efficiency, we enable you to attain outstanding customer satisfaction while optimizing revenue opportunities. With more than thirty years of experience in the hospitality field, we are recognized as leading experts in hotel consulting worldwide. Our team consists of certified professionals skilled in various hotel management software, such as Oracle – Opera, Micros, and Simphony, in addition to Business Intelligence solutions, supported by our in-house development team with deep industry knowledge. We take pride in our dedication to innovation and high standards, ensuring our clients can thrive in an ever-changing marketplace. Ultimately, our commitment to excellence helps foster long-lasting relationships with clients, positioning them for sustained success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Generous App

Date Founded

2012

Company Website

www.generousapp.com/room-service-app

Company Facts

Organization Name

Mastel Hospitality

Company Location

Spain

Company Website

www.mastelhospitality.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

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