Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Smoobu Reviews & Ratings
    207 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    257 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,890 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Silverware Reviews & Ratings
    11 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    5,030 Ratings
    Company Website
  • Assembled Reviews & Ratings
    254 Ratings
    Company Website
  • DoctorConnect Reviews & Ratings
    84 Ratings
    Company Website

What is Hotel Speaker?

Hotel Speaker is an all-encompassing review management platform that combines advanced artificial intelligence with human insight, allowing hotel administrators to swiftly and effectively respond to guest feedback from various sources while ensuring consistency and authentic engagement. By leveraging cutting-edge natural language processing technology and employing talented native writers fluent in several languages, Hotel Speaker delivers bespoke responses that capture the unique essence of each hotel. This platform's dedication to "Extreme Personalization" ensures that every reply aligns with the brand's standards and reflects its distinctive voice. Moreover, the crafted responses not only bolster reputation management but also serve as a significant marketing tool, showcasing the property's unique offerings at a crucial decision-making moment for potential guests. The system enhances the review management process by scanning numerous review websites, creating customized responses, and automating the publication of replies after receiving approval, while still allowing managers to exercise editorial control and track performance metrics via an intuitive dashboard. With its quick response capabilities and multilingual support, Hotel Speaker strengthens guest relationships and protects the brand's identity, ultimately driving more bookings and fostering customer loyalty. This cutting-edge solution is indispensable for any hotel striving to succeed in an increasingly competitive landscape, ensuring that no guest feedback goes unnoticed and every interaction is meaningful.

What is GIATA?

Leveraging years of experience alongside cutting-edge technology allows you to tap into a vast and well-organized data resource, which is essential for initiatives like entering new markets or boosting your online presence. Our tailored services for mapping hotels and room types greatly reduce the risks of booking inaccuracies and complaints that often arise from incorrect hotel data, especially when managing extensive information from multiple suppliers, while also guaranteeing that hotel listings are free from duplicates. By fusing sophisticated technology with a dedicated team of data specialists and content creators, we offer high-quality hotel content available in as many as 25 languages, ensuring that your hotel descriptions are compelling for both offers and landing pages. We address every requirement with the ideal solution in the needed format, whether it involves the swift updating of hotel images or the simultaneous distribution of travel deals to various OTAs and travel agencies. This all-encompassing strategy not only keeps your business competitive but also ensures a strong presence in the fast-paced travel industry, ultimately enhancing your overall market reach.

Media

No images available

Media

Integrations Supported

Agoda
Amadeus Digital Care Record
Booking.com
Check24-7.in
Ctrip
Expedia
Google Cloud Platform
Hotels.com
KAYAK
Locomote
MTS
OTRAMS
Priceline
Sabre Airport Management
Tide
Tripadvisor
XML
trivago

Integrations Supported

Agoda
Amadeus Digital Care Record
Booking.com
Check24-7.in
Ctrip
Expedia
Google Cloud Platform
Hotels.com
KAYAK
Locomote
MTS
OTRAMS
Priceline
Sabre Airport Management
Tide
Tripadvisor
XML
trivago

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hotel Speaker

Date Founded

2018

Company Location

France

Company Website

hotelspeaker.com

Company Facts

Organization Name

GIATA

Date Founded

1996

Company Location

Germany

Company Website

www.giata.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Popular Alternatives

Popular Alternatives

Hotels.com Reviews & Ratings

Hotels.com

Expedia Group
Amadeus LinkHotel Reviews & Ratings

Amadeus LinkHotel

Amadeus Hospitality
HotelHub Reviews & Ratings

HotelHub

Travel Centric Technology