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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is BOTSHOT?

BOTSHOT is a specialized hotel management software designed specifically for the hospitality sector, providing an exceptional solution to boost your business's potential. With our all-encompassing software, you can enhance profitability and enrich the experiences of your guests. Our steadfast dedication lies in transforming the hospitality landscape through our innovative platform. Since our launch in 2021, we have played a crucial role in improving customer service, minimizing operational expenses, and increasing revenue for over 5,000 rooms, serving more than 100,000 guests. We take great pride in offering outstanding value to a wide range of clients, from boutique hotels to independent establishments and established chains alike. As the preferred solution for many top-tier 5-star hotels aiming to optimize revenue and elevate guest satisfaction, we provide a cloud-based Property Management System (PMS), a Smart Website Builder, a Channel Manager, and a suite of revenue strategy tools that enable businesses to see significant results from day one. Count on BOTSHOT as your trusted ally in achieving success, where cutting-edge innovation seamlessly integrates with excellence in hotel management solutions. Let us help you redefine the guest experience and drive your business forward in this competitive industry.

Media

Media

Integrations Supported

Stripe
Adyen
CCAvenue
ChatGPT
DATEV
FCS CosmoPMS
Google Maps
OPERA Cloud PMS
PayPal
PayU
Paytm
PhonePe
SALTO KS
Uber for Business
fiskaly
gastronovi Office

Integrations Supported

Stripe
Adyen
CCAvenue
ChatGPT
DATEV
FCS CosmoPMS
Google Maps
OPERA Cloud PMS
PayPal
PayU
Paytm
PhonePe
SALTO KS
Uber for Business
fiskaly
gastronovi Office

API Availability

Has API

API Availability

Has API

Pricing Information

€25/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

BOTSHOT

Date Founded

2021

Company Location

Australia

Company Website

www.botshot.ai/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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