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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is BrillantEZ HMS?

We are on the brink of becoming the leading provider of hospitality solutions in the Asia Pacific region, positioned at the forefront of technological innovations in this industry. At Brillantez Solutions, we deliver a wide-ranging array of services that cover every aspect of the process, starting from the initial consultation and progressing to continuous support for our BrillantEZ Hospitality Suite. Before embarking on system implementation, our expert consultants will create a comprehensive Action Plan that details the timeline for implementation, training sessions, and live support available throughout the transition phase. With a highly skilled implementation team that combines extensive experience in both hospitality and IT, we are well-prepared to handle projects with maximum efficiency and effectiveness. The BEZ Hospitality Suite is a powerful, secure, and scalable enterprise platform specifically designed for hotel management and operations, enabling our clients to meet their operational objectives effortlessly. Our dedication to providing exceptional service and support empowers hotels to flourish in a competitive market, ensuring that they can not only meet but exceed their guests' expectations. As we continue to innovate and adapt, we remain focused on enhancing the overall guest experience while streamlining hotel operations.

Media

Media

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations Supported

Duve
MyStay
TrustYou

API Availability

API Availability

Pricing Information

€25/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

BrillantEZ Solutions

Date Founded

2002

Company Location

Singapore

Company Website

www.brillantez.com

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Online Booking
Point of Sale (POS)
Reservations Management

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