HotelFriend
4.9 out of 5 starsRatings and Reviews 13 Ratings
Ratings and Reviews 0 Ratings
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What is HotelFriend?
HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.
What is Cenium?
Cenium offers hoteliers a comprehensive platform that enables them to manage the entire guest experience, thus improving guest satisfaction and increasing revenue in the hospitality sector. Their all-encompassing hospitality solutions, known as Cenium Core, feature a Property Management System (PMS), Sales & Catering, Activities & Spa, and Tickets & Rentals, encompassing all the key components necessary for a diverse hospitality business to effectively oversee and capitalize on every resource available on their premises. Whether you decide to implement the full range of Cenium Core features or just select modules like PMS or Sales & Catering, you benefit from a contemporary, integrated platform capable of functioning either in the cloud or on-site. By leveraging shared resources and a unified user interface, the process of revenue generation becomes streamlined, allowing you to promote any product or package throughout each stage of the guest experience. Additionally, the ability to seamlessly integrate with various third-party solutions provides complete flexibility and control over your operations, which ultimately enhances service delivery and guest interaction. This level of adaptability not only empowers hoteliers to customize their services to cater to the varying preferences of their guests but also significantly boosts both operational effectiveness and overall guest satisfaction, making it an essential tool in the competitive hospitality landscape. As a result, hoteliers can create memorable experiences that foster guest loyalty and encourage repeat visits.
Integrations Supported
Ariane Systems
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Innspire
API Availability
API Availability
Pricing Information
€25/month
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Windows
On-Prem
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
HotelFriend
Date Founded
2016
Company Location
Germany
Company Website
hotelfriend.com/de/b/hotel-management-system
Company Facts
Organization Name
Cenium
Date Founded
2002
Company Location
United States
Company Website
www.cenium.com
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Concierge
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Guest Experience
Not specified
Hotel Management
Not specified
Point of Sale
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Room Service
Not specified
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Management
Not specified