HotelFriend
4.9 out of 5 starsRatings and Reviews 13 Ratings
Ratings and Reviews 0 Ratings
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What is HotelFriend?
HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.
What is ChannelManager?
In the early 2000s, Australia introduced ChannelManager, which quickly established itself as the world’s first Channel Manager to successfully integrate with property management systems, thereby enhancing operational efficiency for a wide range of accommodations, from bed and breakfasts to hotels and hostels. This groundbreaking cloud-based solution enables users to connect seamlessly from any device, including smartphones, tablets, and desktops, all while avoiding installation fees or unexpected costs. ChannelManager is dedicated to continuous improvement, frequently rolling out new features and enhancements to keep pace with the rapidly evolving hospitality industry; it notably pioneered the integration of a virtual banking terminal within its platform, which effectively eliminated the burden of high monthly merchant fees for users. By consolidating various functionalities into a single, user-friendly interface, ChannelManager eliminates the need for multiple systems, positioning itself as a comprehensive solution for lodging providers. Furthermore, it boasts a customizable booking engine that accommodates multiple languages and currencies, allowing users to streamline their bookings directly through their websites while appealing to a global audience. This unwavering focus on innovation and operational efficiency cements ChannelManager's status as an essential tool for navigating the complexities of the modern hospitality environment. In a sector where adaptability is crucial, ChannelManager continues to set benchmarks for excellence and remains a trusted partner for accommodation providers striving for success.
Integrations Supported
Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office
Integrations Supported
API Availability
API Availability
Pricing Information
€25/month
Free Trial Offered?
Pricing Information
$49 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
HotelFriend
Date Founded
2016
Company Location
Germany
Company Website
hotelfriend.com/de/b/hotel-management-system
Company Facts
Organization Name
ChannelManager.com.au
Date Founded
2007
Company Location
Australia
Company Website
channelmanager.com.au
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Concierge
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Guest Experience
Not specified
Hotel Management
Not specified
Point of Sale
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Room Service
Not specified
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Vacation Rental
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified