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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is CloudWadi Hotel Management Software?

Enhance the efficiency of your hospitality operations by adopting our state-of-the-art hotel management software, specifically designed to align with leading industry practices suited for your venue. This innovative software consolidates all your hotels onto a single, integrated platform, promoting effortless connectivity throughout your properties. The front desk plays a vital role in reflecting the quality of guest services across all locations, necessitating peak operational efficiency. Our Hotel Management System (HMS) provides instant access to vital information, including detailed status reports that offer insights into room occupancy, guest check-ins and check-outs, and other essential updates. By streamlining processes, it minimizes clerical burdens while facilitating timely checkouts. In addition, the cashier module simplifies transaction management, enabling staff to handle billing efficiently and reducing the risk of late payment penalties. With features such as automatic room charges, direct posting of long-distance and local calls to guest accounts, balance reports, and shift closures, operational efficiency is significantly improved, making the management process more intuitive. This comprehensive strategy not only enhances productivity but also significantly improves the overall guest experience, ensuring that visitors leave with lasting positive impressions of your hotel. Furthermore, the integration of modern technology allows for ongoing adaptation to industry changes, keeping your operations at the forefront of hospitality excellence.

Media

Media

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations Supported

API Availability

API Availability

Pricing Information

€25/month
Free Trial Offered?

Pricing Information

$5 per room per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

Cloud Wadi

Date Founded

1991

Company Location

United Arab Emirates

Company Website

cloudwadi.com/software/hotels-software/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

Categories and Features

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