HotelFriend Reviews & Ratings

HotelFriend

4.9 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is Counter?

Reassessing the vital tools for optimizing your hostel's operations is essential for achieving success. Tailored by hostel owners like you, this solution is intended to enhance your workflow significantly. You may currently be managing a multitude of tabs—one for bed allocation, another for guest feedback, yet another for pricing, and perhaps a notepad filled with various insights. Our cutting-edge technology brings all these functionalities together into a single, intuitive platform, reducing chaos and confusion. The days of outdated software characterized by clunky designs and complex menus are over. We prioritize simplicity, which is why we have crafted an application that everyone can use effortlessly. Go beyond merely filling beds by creating and marketing unique experiences, fostering collaboration among your staff, and managing your food and beverage services, all from one streamlined interface. Step into the future of hostel management and observe how your business flourishes as a result. This comprehensive approach not only enhances efficiency but also elevates the overall guest experience, ensuring that your hostel stands out in a competitive market.

Media

Media

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations Supported

Axis LMS
WebRezPro

API Availability

API Availability

Pricing Information

€25/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

counter.app

Date Founded

2019

Company Location

Germany

Company Website

counter.app/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation
Marketing Management
Reservations Management

Hostel Management

Not specified

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