HotelFriend Reviews & Ratings

HotelFriend

4.9 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
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features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is FrontDesk Master?

Although we appreciate the differences between hostels and hotels, we believe that every establishment has its own unique character. Our management system is thus crafted with flexible features and optional paid upgrades to cater to distinct requirements. It boasts an intuitive interface for staff while also providing essential tools that managers need to operate efficiently. By minimizing repetitive tasks for staff, we grant managers increased oversight and enable all team members to focus more on enhancing guest experiences. We are dedicated to being your allies in achieving success! This dedication guarantees that our assistance remains free of charge, as we continue to engage with you beyond the initial setup and training stages. Our team is here to support your transition to our system and offers thorough training for your staff to ensure they can effectively use essential tools. Furthermore, we are easily reachable via Skype, chat, or email in several languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master simplifies real-time booking management, creating a seamless workflow for all involved. With automatic updates to channels and booking downloads, your attention can shift to what truly matters. Elevate your business with Pricepoint, a powerful mobile app that streamlines revenue management and supports your growth. Our aim is to deliver ongoing support that evolves alongside your needs, ultimately securing your success in the hospitality realm. As we continue to adapt to industry trends, we remain committed to providing innovative solutions that help you thrive.

Media

Media

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations Supported

API Availability

API Availability

Pricing Information

€25/month
Free Trial Offered?

Pricing Information

$25 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

FrontDesk Master

Company Location

Canada

Company Website

www.frontdeskmaster.com

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Multi-Property
Online Booking
Point of Sale (POS)
Single Property

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

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