HotelFriend Reviews & Ratings

HotelFriend

4.9 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is PremiceSoft Gastronome?

The Gastronome serves as a comprehensive solution tailored for organizations aiming to enhance their event and banquet management practices. Its user-friendly graphical interface permits easy access to availability and enables one-click reservations, which significantly minimizes the chances of errors and scheduling issues. Furthermore, this platform streamlines the creation of essential reports, boosting overall operational effectiveness. Being accessible from various stations, its intuitive design allows staff to navigate the system with ease. The Gastronome plays a vital role in maximizing revenue, especially for those emphasizing flexibility and efficiency. In addition to this, it boasts features like customized contracts that outline fee schedules, the ability to create personalized menus, and management of beverage packages. It also efficiently handles waiting lists by room and tracks the earliest available space while overseeing food service management. Employee oversight by department, along with effective equipment management and coordination of connecting rooms, renders this tool essential. Lastly, the system enhances client relations by accommodating up to three contact entries for smooth communication, ensuring that all stakeholders remain informed and engaged. This comprehensive functionality makes the Gastronome an invaluable asset for any organization focused on optimizing their event management processes.

Media

Media

Integrations Supported

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations Supported

API Availability

API Availability

Pricing Information

€25/month
Free Trial Offered?

Pricing Information

$5000 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

PremiceSoft

Date Founded

1997

Company Location

Canada

Company Website

premicesoft.com/industry/catering/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

Categories and Features

Catering

Not specified

Equipment Management

Not specified

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