HotelFriend Reviews & Ratings

HotelFriend

4.9 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
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features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is HotelFriend?

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

What is Guestline?

Recognizing that your time is incredibly precious, we believe it should be dedicated to crafting unforgettable moments for your guests rather than getting bogged down with the intricacies of hotel management. This is the reason our suite of solutions, which includes a property management system, channel manager, website, electronic point of sale, payment options, and booking engine, is designed specifically to enhance GuestTime. The organization now benefits from a unified data system that automatically distributes reports to regional managers, making operations more efficient. Moreover, these advanced systems allow hotels to seize revenue opportunities from non-residential sales while increasing guest spending. In summary, our system's implementation has brought about significant improvements across various areas of the business, and we are enthusiastic about the positive changes we have ushered in. We equip you and your team with the vital resources necessary for succeeding in hotel operations, featuring an easy-to-use property management system along with integrated channel management tools. Our smart property management solutions cover all essential aspects needed to effectively operate a hospitality business, especially in terms of managing bookings and handling payments, allowing you to concentrate on what is truly important. With this all-encompassing support, your team is empowered to enhance the guest experience significantly and create lasting impressions. By investing in these tools, you will not only streamline your operations but also foster a culture of excellence within your establishment.

Media

Media

Integrations Supported

Adyen
ChatGPT
Stripe
fiskaly
gastronovi Office

Integrations Supported

Flipdish
For-Sight CRM
IronWiFi
Juyo Analytics
Maileon
Mosaic by MethodWorx
Oaky
OpenKey
RevControl
Rezlynx
Runnr.ai
Snapfix
TISSL
Windcave
me&u

API Availability

API Availability

Pricing Information

€25/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

HotelFriend

Date Founded

2016

Company Location

Germany

Company Website

hotelfriend.com/de/b/hotel-management-system

Company Facts

Organization Name

Guestline

Company Location

United Kingdom

Company Website

www.guestline.com

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Concierge

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Room Service

Not specified

Categories and Features

Hotel Booking Engines

Not specified

Reservations

Not specified

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