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What is HotelKey?

The advancement of technology in the hospitality industry is defined by its focus on ease of use, security, and mobility, exemplified by a property management system trusted by over 2,500 properties globally. Its key functionalities significantly enhance operational efficiency and revenue generation, allowing businesses to maximize profits while minimizing expenses through a unified solution. The implementation is both agile and efficient, supported by a dedicated team that assists with all product aspects. Users have the flexibility to easily modify features as required, benefiting from a state-of-the-art front desk system that offers eco-friendly digital registration and electronic folios. Additionally, the system facilitates integrated card payments, along with ID and passport scanning, and includes a multifunctional upgrade and upsell module. A modern central reservation system is intricately linked with major platforms such as Booking.com and Expedia, as well as more than 250 online travel agencies and global distribution systems through the Staah channel manager. This innovative technology allows for real-time inventory management, providing adaptable distribution options complemented by advanced revenue management tools. Users gain access to a detailed rate calendar featuring analytics, alerts, and budget comparisons, simplifying rate plan management while implementing safeguards against restrictions and overbooking. This forward-thinking strategy equips properties to excel in a highly competitive market, ensuring they can effectively meet evolving guest expectations. Furthermore, as the hospitality landscape continues to change, the integration of such technology becomes increasingly essential for sustained success.

What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

Media

Media

Integrations Supported

Canary Digital Tipping
Inn-Flow
Capsule
Dropbox Sign
Exercise.com
Gmail
Google Analytics
Google Docs
GuestTouch
Lynx
Mailchimp
Motileo
QuickBooks Online
RoomPriceGenie
Runnr.ai
Snapfix
SuiteOp
Vikey
Whistle Messaging
Xperium

Integrations Supported

Canary Digital Tipping
Inn-Flow
Capsule
Dropbox Sign
Exercise.com
Gmail
Google Analytics
Google Docs
GuestTouch
Lynx
Mailchimp
Motileo
QuickBooks Online
RoomPriceGenie
Runnr.ai
Snapfix
SuiteOp
Vikey
Whistle Messaging
Xperium

API Availability

Has API

API Availability

Has API

Pricing Information

$3 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HotelKey

Date Founded

2015

Company Location

United States

Company Website

www.hotelkeyapp.com

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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