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What is HotelSmarters?

HotelSmarters is a cutting-edge middleware solution designed specifically for the hospitality sector, transforming in-room televisions and guest mobile devices into interactive platforms that enhance the guest experience. This innovative system enables hotels to deliver welcome messages in various languages, promote additional services like spa treatments and dining options directly through the television, and streamline ecommerce transactions for guest purchases. Furthermore, it integrates smoothly with property management systems, allowing for the display of billing information and the status of services while providing essential features such as self check-in/out, mobile key access, and digital signage. By gathering valuable analytics on guest interactions, the platform aims to improve hotel operations and boost revenue. Additionally, HotelSmarters merges personalized guest engagement with flexible remote service ordering, integrated payment solutions, and efficient content delivery, which collectively work to enhance guest satisfaction and increase the property’s profitability. Thus, it not only elevates the overall guest experience but also optimizes hotel management workflows, creating a more efficient operational environment. This comprehensive approach ensures that both guests and hotel staff benefit from a seamless interaction.

What is Guestar?

Guestar provides cutting-edge AI communication solutions tailored for property managers, improving guest feedback by ensuring a flawless 100% response rate, automating upselling strategies to increase bookings, and slashing typical response times down to just minutes. Functioning as a virtual sales assistant, Guestar operates 24/7 to swiftly handle guest inquiries across all online travel agency platforms, facilitating smooth communication in any language whenever necessary. This revolutionary method not only enhances operational efficiency but also significantly amplifies revenue opportunities for property managers, ultimately leading to improved guest satisfaction and retention.

Media

Media

Integrations Supported

Hostaway
Hostify
OwnerRez

Integrations Supported

Hostaway
Hostify
OwnerRez

API Availability

Has API

API Availability

Has API

Pricing Information

$3.99 per room
Free Trial Offered?
Free Version

Pricing Information

$8/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HotelSmarters

Date Founded

2023

Company Location

United States

Company Website

hotelsmarters.com

Company Facts

Organization Name

Guestar Pte. Ltd.

Date Founded

2025

Company Location

Singapore

Company Website

www.guestar.ai

Categories and Features

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