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What is Hotelinking?

Hotelinking introduces a groundbreaking suite of completely contactless tools for the hospitality sector, designed to revolutionize the guest experience by digitizing various processes. One of its key features is AutoCheckin, a state-of-the-art online check-in system that allows guests to register remotely using any device they prefer. This self-sufficient process removes the necessity for face-to-face interaction with reception staff, enabling guests to effortlessly scan their passports, sign important documents, settle their bills, select their rooms, and finalize check-out without needing to download any applications. It effectively accommodates travelers with reservations from diverse sources such as direct bookings, tour operators, and online travel agencies, which considerably reduces the demands placed on front desk staff. In addition to these capabilities, Hotelinking's Captive WiFi Portal gathers essential data that enables hotels to maintain ongoing communication with guests and gain insights into their preferences. By leveraging automation, hotels can manage thousands of reservations more efficiently, enhance their branding initiatives, improve guest satisfaction, and strengthen their online presence. Consequently, Hotelinking not only boosts operational effectiveness but also cultivates a stronger bond between hotels and their clientele, leading to a more personalized experience for every guest. This innovative approach ultimately positions hotels to thrive in an increasingly digital landscape.

What is Aiello GuestWeb?

Aiello GuestWeb acts as a mobile AI concierge, offering hospitality services directly to the smartphones of guests. By simply scanning a QR code, guests can instantly access the platform without the hassle of downloading an app, allowing them to enjoy 24/7 service, information, and booking capabilities through an intuitive web interface. Supporting more than 58 languages, GuestWeb streamlines communication, reducing the dependency on front desk staff while increasing revenue with convenient reservations for dining, spa appointments, and additional services. For hotel management, it revolutionizes traditional printed directories by providing an interactive digital alternative that allows for real-time updates and significantly cuts down on printing expenses. The platform is fully customizable and integrates smoothly with existing hotel management systems, thus enhancing guest interaction and fostering modern, sustainable operations within the hospitality sector. This forward-thinking solution guarantees an improved and more enjoyable experience for both guests and hotel operators, ultimately setting a new standard in guest services. Additionally, the ease of use and accessibility ensure that all guests, regardless of their background, can benefit from the services offered.

Media

Media

No images available

Integrations Supported

Alipay
Apple Pay
Aruba Cloud
Avalon
Cloudbeds
Cryptopay
Google Pay
GuestCentric
Impala
M-PESA
Mailchimp
Nuclias
OPERA Cloud PMS
SIHOT
STAY
Salesforce
Stripe
SurvOPT
Ulyses Cloud
WeChat Pay

Integrations Supported

Alipay
Apple Pay
Aruba Cloud
Avalon
Cloudbeds
Cryptopay
Google Pay
GuestCentric
Impala
M-PESA
Mailchimp
Nuclias
OPERA Cloud PMS
SIHOT
STAY
Salesforce
Stripe
SurvOPT
Ulyses Cloud
WeChat Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hotelinking

Date Founded

2016

Company Location

Spain

Company Website

www.hotelinking.com

Company Facts

Organization Name

Aiello

Date Founded

2018

Company Location

Taiwan

Company Website

aiello.ai/

Categories and Features

Categories and Features

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