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What is Hotelinking?
Hotelinking introduces a groundbreaking suite of completely contactless tools for the hospitality sector, designed to revolutionize the guest experience by digitizing various processes. One of its key features is AutoCheckin, a state-of-the-art online check-in system that allows guests to register remotely using any device they prefer. This self-sufficient process removes the necessity for face-to-face interaction with reception staff, enabling guests to effortlessly scan their passports, sign important documents, settle their bills, select their rooms, and finalize check-out without needing to download any applications. It effectively accommodates travelers with reservations from diverse sources such as direct bookings, tour operators, and online travel agencies, which considerably reduces the demands placed on front desk staff. In addition to these capabilities, Hotelinking's Captive WiFi Portal gathers essential data that enables hotels to maintain ongoing communication with guests and gain insights into their preferences. By leveraging automation, hotels can manage thousands of reservations more efficiently, enhance their branding initiatives, improve guest satisfaction, and strengthen their online presence. Consequently, Hotelinking not only boosts operational effectiveness but also cultivates a stronger bond between hotels and their clientele, leading to a more personalized experience for every guest. This innovative approach ultimately positions hotels to thrive in an increasingly digital landscape.
What is ElevenOS?
ElevenOS software integrates effortlessly with high-end network infrastructures to enhance the guest authentication experience and improve Wi-Fi functionality on a grand scale. For over 15 years, Eleven has positioned itself as a leader in guest Wi-Fi management, earning the trust of prominent brands that connect millions of visitors each month. Prioritizing security, Eleven employs WPA2 encrypted connections utilizing the Wi-Fi certified Passpoint® standard. Its global cloud infrastructure features automatic translations for both language and currency, ensuring a personalized experience for users from different backgrounds. Recognized for its exceptional reliability and 24/7 support, this solution allows guests to access Wi-Fi instantly after a single authentication step, eliminating the need for cumbersome portals. Further enhancing security, Passpoint, also known as HotSpot 2.0, leverages 802.1x for user authentication on WPA2 encrypted networks, ensuring secure connections for guest and IoT devices within a dedicated private network designed for specific environments like hotels, apartments, or dormitories. In addition, Personal Area Networks (PANs) are created automatically upon each connection, which not only enhances the overall guest experience but also promotes seamless connectivity. This cutting-edge solution redefines the standards of secure and efficient internet access for a diverse range of users.
Integrations Supported
Adyen
Alipay
Avalon
Cisco Meraki
Cloudbeds
Cryptopay
Google Pay
GuestCentric
HubSpot CRM
Impala
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Hotelinking
Date Founded
2016
Company Location
Spain
Company Website
www.hotelinking.com
Company Facts
Organization Name
Eleven
Date Founded
2002
Company Location
United States
Company Website
www.elevensoftware.com
Categories and Features
Hotel Guest Experience
Not specified
WiFi Hotspot
Not specified