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What is Hotelinking?

Hotelinking introduces a groundbreaking suite of completely contactless tools for the hospitality sector, designed to revolutionize the guest experience by digitizing various processes. One of its key features is AutoCheckin, a state-of-the-art online check-in system that allows guests to register remotely using any device they prefer. This self-sufficient process removes the necessity for face-to-face interaction with reception staff, enabling guests to effortlessly scan their passports, sign important documents, settle their bills, select their rooms, and finalize check-out without needing to download any applications. It effectively accommodates travelers with reservations from diverse sources such as direct bookings, tour operators, and online travel agencies, which considerably reduces the demands placed on front desk staff. In addition to these capabilities, Hotelinking's Captive WiFi Portal gathers essential data that enables hotels to maintain ongoing communication with guests and gain insights into their preferences. By leveraging automation, hotels can manage thousands of reservations more efficiently, enhance their branding initiatives, improve guest satisfaction, and strengthen their online presence. Consequently, Hotelinking not only boosts operational effectiveness but also cultivates a stronger bond between hotels and their clientele, leading to a more personalized experience for every guest. This innovative approach ultimately positions hotels to thrive in an increasingly digital landscape.

What is ElevenOS?

ElevenOS software integrates effortlessly with high-end network infrastructures to enhance the guest authentication experience and improve Wi-Fi functionality on a grand scale. For over 15 years, Eleven has positioned itself as a leader in guest Wi-Fi management, earning the trust of prominent brands that connect millions of visitors each month. Prioritizing security, Eleven employs WPA2 encrypted connections utilizing the Wi-Fi certified Passpoint® standard. Its global cloud infrastructure features automatic translations for both language and currency, ensuring a personalized experience for users from different backgrounds. Recognized for its exceptional reliability and 24/7 support, this solution allows guests to access Wi-Fi instantly after a single authentication step, eliminating the need for cumbersome portals. Further enhancing security, Passpoint, also known as HotSpot 2.0, leverages 802.1x for user authentication on WPA2 encrypted networks, ensuring secure connections for guest and IoT devices within a dedicated private network designed for specific environments like hotels, apartments, or dormitories. In addition, Personal Area Networks (PANs) are created automatically upon each connection, which not only enhances the overall guest experience but also promotes seamless connectivity. This cutting-edge solution redefines the standards of secure and efficient internet access for a diverse range of users.

Media

Media

Integrations Supported

Adyen
Alipay
Avalon
Cendyn Booking Engine
Cisco Meraki
Cloudbeds
Cryptopay
HubSpot CRM
Impala
M-PESA
M3
Mailchimp
MasterYield
Nuclias
PAYCOMET
SIHOT
Salesforce
SurvOPT
Ulyses Cloud
WeChat Pay

Integrations Supported

Adyen
Alipay
Avalon
Cendyn Booking Engine
Cisco Meraki
Cloudbeds
Cryptopay
HubSpot CRM
Impala
M-PESA
M3
Mailchimp
MasterYield
Nuclias
PAYCOMET
SIHOT
Salesforce
SurvOPT
Ulyses Cloud
WeChat Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hotelinking

Date Founded

2016

Company Location

Spain

Company Website

www.hotelinking.com

Company Facts

Organization Name

Eleven

Date Founded

2002

Company Location

United States

Company Website

www.elevensoftware.com

Categories and Features

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

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