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What is Hotelinking?
Hotelinking introduces a groundbreaking suite of completely contactless tools for the hospitality sector, designed to revolutionize the guest experience by digitizing various processes. One of its key features is AutoCheckin, a state-of-the-art online check-in system that allows guests to register remotely using any device they prefer. This self-sufficient process removes the necessity for face-to-face interaction with reception staff, enabling guests to effortlessly scan their passports, sign important documents, settle their bills, select their rooms, and finalize check-out without needing to download any applications. It effectively accommodates travelers with reservations from diverse sources such as direct bookings, tour operators, and online travel agencies, which considerably reduces the demands placed on front desk staff. In addition to these capabilities, Hotelinking's Captive WiFi Portal gathers essential data that enables hotels to maintain ongoing communication with guests and gain insights into their preferences. By leveraging automation, hotels can manage thousands of reservations more efficiently, enhance their branding initiatives, improve guest satisfaction, and strengthen their online presence. Consequently, Hotelinking not only boosts operational effectiveness but also cultivates a stronger bond between hotels and their clientele, leading to a more personalized experience for every guest. This innovative approach ultimately positions hotels to thrive in an increasingly digital landscape.
What is HotelSmarters?
HotelSmarters is a cutting-edge middleware solution designed specifically for the hospitality sector, transforming in-room televisions and guest mobile devices into interactive platforms that enhance the guest experience. This innovative system enables hotels to deliver welcome messages in various languages, promote additional services like spa treatments and dining options directly through the television, and streamline ecommerce transactions for guest purchases. Furthermore, it integrates smoothly with property management systems, allowing for the display of billing information and the status of services while providing essential features such as self check-in/out, mobile key access, and digital signage. By gathering valuable analytics on guest interactions, the platform aims to improve hotel operations and boost revenue. Additionally, HotelSmarters merges personalized guest engagement with flexible remote service ordering, integrated payment solutions, and efficient content delivery, which collectively work to enhance guest satisfaction and increase the property’s profitability. Thus, it not only elevates the overall guest experience but also optimizes hotel management workflows, creating a more efficient operational environment. This comprehensive approach ensures that both guests and hotel staff benefit from a seamless interaction.
Integrations Supported
Adyen
Apple Pay
Aruba Cloud
Avalon
CCR1016-12G
Cisco Meraki
Cloudbeds
Cryptopay
GuestCentric
HubSpot CRM
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$3.99 per room
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Hotelinking
Date Founded
2016
Company Location
Spain
Company Website
www.hotelinking.com
Company Facts
Organization Name
HotelSmarters
Date Founded
2023
Company Location
United States
Company Website
hotelsmarters.com
Categories and Features
Hotel Guest Experience
Not specified
WiFi Hotspot
Not specified