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What is Hotello?
Elevate the management of your hotel property by implementing integrated solutions designed to optimize all facets of your operations, enabling you to focus on enhancing guest satisfaction. Our advanced and user-friendly management tools are specifically designed to provide you with a competitive advantage, increasing profitability across various types of establishments. With this customized approach to hotel operations, you can deliver a memorable experience for your guests that truly distinguishes your property. Streamline the entire guest journey, from check-in to check-out, using a secure, contactless, and efficient system that promotes ease and safety. Additionally, our committed team of hospitality experts is available to support you in growing your hotel business and effectively addressing any challenges that may arise. By embracing these innovative solutions, you will witness your hotel's full potential being realized, leading to greater success and an enhanced reputation in the hospitality industry. The future of hotel management is here, and it’s time to take the leap.
What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
Integrations Supported
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Cloudbeds
Hotelogix
Innspire
Instagram
LINE
Mews
Microsoft Outlook
Integrations Supported
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Cloudbeds
Hotelogix
Innspire
Instagram
LINE
Mews
Microsoft Outlook
API Availability
Has API
API Availability
Has API
Pricing Information
$180 per month
Free Trial Offered?
Free Version
Pricing Information
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hotello
Date Founded
2001
Company Location
Canada
Company Website
hotello.com/en/
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental