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What is Hoteza?
Hoteza's web platform significantly enhances the safety of guests by minimizing the need for direct interactions with hotel staff, allowing visitors to express their preferences, needs, or questions through a chat feature. It offers various functionalities, including synchronization of PMS guest profiles, personalized app links, and streamlined billing processes, all while integrating smoothly with systems designed to optimize services and manage room controls. Guests can easily arrange for cleaning services, request additional pillows, or book a table at the hotel’s restaurant, in addition to checking the availability of spa services. The system not only simplifies the display of check-out information, such as the final bill, but also enables guests to avoid long queues at reception thanks to an efficient quick check-out option. Communication with hotel personnel is made easier through a built-in messaging system, ensuring that guests receive timely answers to their inquiries. QR codes can be strategically placed throughout the hotel on various materials, such as at the front desk, inside elevators, or on key card holders, allowing guests to quickly access vital services and information. This innovative methodology not only reinforces a safe environment but also guarantees a highly efficient hotel experience for every visitor, resulting in increased guest satisfaction and loyalty.
What is Ariane Systems?
Ariane's offerings are tailored to suit various hotel categories, including both cozy inns and opulent five-star resorts, addressing the needs of business and leisure travelers alike, while ensuring that the check-in process remains secure, simple, and efficient for everyone. Our flexible solutions are crafted to accommodate each hotel's distinctive requirements while complementing their design aesthetics perfectly. Moreover, our outdoor kiosk systems are built to endure even the most severe weather conditions. By incorporating our self-service options into the hotel reception area, you can significantly enhance the guest experience. With our web-based check-in and check-out feature, guests can complete their transactions in just a few easy steps, and when used alongside our kiosks, they can receive their room key in less than 20 seconds! Ariane Systems offers a contactless check-in and check-out experience that allows guests to completely bypass the front desk, utilizing their personal devices for key retrieval, effectively reducing unnecessary interactions between staff and guests. In today’s world, where convenience is key, guests expect a quick and seamless check-in and check-out experience. As travel preferences shift, implementing such innovative solutions can distinguish your hotel from others in the market, giving you a competitive edge. Staying ahead in this dynamic landscape is essential for attracting and retaining guests who value efficiency.
Integrations Supported
Integrations Supported
Cenium
GMS Accounting Software
Hotellinx Cloud
Hotello
Infor CRM
Oracle Commerce
Protel Booking Engine
ResWare
Ulyses Cloud
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Hoteza
Company Website
hoteza.app
Company Facts
Organization Name
Ariane
Company Location
France
Company Website
www.ariane.com/home
Categories and Features
Hotel Guest Experience
Not specified
Categories and Features
Hotel Management
Not specified