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What is Hoteza?
Hoteza's web platform significantly enhances the safety of guests by minimizing the need for direct interactions with hotel staff, allowing visitors to express their preferences, needs, or questions through a chat feature. It offers various functionalities, including synchronization of PMS guest profiles, personalized app links, and streamlined billing processes, all while integrating smoothly with systems designed to optimize services and manage room controls. Guests can easily arrange for cleaning services, request additional pillows, or book a table at the hotel’s restaurant, in addition to checking the availability of spa services. The system not only simplifies the display of check-out information, such as the final bill, but also enables guests to avoid long queues at reception thanks to an efficient quick check-out option. Communication with hotel personnel is made easier through a built-in messaging system, ensuring that guests receive timely answers to their inquiries. QR codes can be strategically placed throughout the hotel on various materials, such as at the front desk, inside elevators, or on key card holders, allowing guests to quickly access vital services and information. This innovative methodology not only reinforces a safe environment but also guarantees a highly efficient hotel experience for every visitor, resulting in increased guest satisfaction and loyalty.
What is CogniVis?
CogniVis is an all-encompassing collection of artificial intelligence tools tailored for the hospitality industry. This integrated platform encompasses a variety of features, such as:
- Managing the knowledge base utilized by AI Assistants
- Controlling user permissions for the platform and AI Assistants
- Personalizing the appearance, format, and functionality of AI Assistants across diverse communication methods
- Promoting a cohesive and centralized approach to customer service through AI technology
The AI knowledge repositories supported by this platform consist of:
- Websites
- A range of document types (including PDF, Excel, and Docs)
- A built-in wiki-style Knowledge Base module
- Numerous integrations with commonly used platforms like Google Drive, Microsoft SharePoint, and Google Calendar, among others
Moreover, AI Assistants can be implemented across multiple channels, including:
- Website ChatBots
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directories
- Email services
- Voice AI for phone communications
Additionally, the platform enriches user interactions by offering AI suggestion features for applications such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- And many other services, enhancing the flexibility and effectiveness of hotel management practices. This holistic approach aims to streamline operations while simultaneously elevating customer satisfaction.
Media
No images available
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$1/room/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
On-Prem
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Hoteza
Company Website
hoteza.app
Company Facts
Organization Name
CogniVis
Date Founded
2015
Company Location
Poland
Company Website
cognivis.ai/
Categories and Features
Hotel Guest Experience
Not specified
Categories and Features
AI Tools
Not specified
Hotel Guest Experience
Not specified