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What is Hoteza?
Hoteza's web platform significantly enhances the safety of guests by minimizing the need for direct interactions with hotel staff, allowing visitors to express their preferences, needs, or questions through a chat feature. It offers various functionalities, including synchronization of PMS guest profiles, personalized app links, and streamlined billing processes, all while integrating smoothly with systems designed to optimize services and manage room controls. Guests can easily arrange for cleaning services, request additional pillows, or book a table at the hotel’s restaurant, in addition to checking the availability of spa services. The system not only simplifies the display of check-out information, such as the final bill, but also enables guests to avoid long queues at reception thanks to an efficient quick check-out option. Communication with hotel personnel is made easier through a built-in messaging system, ensuring that guests receive timely answers to their inquiries. QR codes can be strategically placed throughout the hotel on various materials, such as at the front desk, inside elevators, or on key card holders, allowing guests to quickly access vital services and information. This innovative methodology not only reinforces a safe environment but also guarantees a highly efficient hotel experience for every visitor, resulting in increased guest satisfaction and loyalty.
What is DigitalGuest?
We are excited to unveil a holistic guest experience platform that covers every aspect of the guest journey, starting from the planning phase and continuing through to the end of their visit, all conveniently available via a single web application. This adaptable platform effectively combines a variety of services, such as dining options, transportation services, food delivery, local attractions, bike rentals, and additional booking solutions, ensuring everything is consolidated in one easily navigable space. Consequently, guests will have instant access to all the necessary tools for their trip right at their fingertips. They can check in prior to arrival and acquire vital information about their stay well before entering the premises, which heightens their anticipation for the upcoming experience. To facilitate restaurant bookings and a range of leisure activities, various software tools can be seamlessly integrated into the DigitalGuest platform simply by inserting the relevant software links behind the designated buttons. Additionally, to broaden the scope of services and enhance the functionality of DigitalGuest across different sectors, we have incorporated an open API. At any stage of their journey, guests are empowered to effortlessly retrieve all essential information related to their stay, guaranteeing a seamless and pleasurable experience from beginning to end. This forward-thinking strategy not only improves guest satisfaction but also optimizes the management processes for hospitality providers, resulting in a win-win situation for all involved. Ultimately, this platform represents a significant step forward in redefining how guests interact with their accommodations and the surrounding area.
Integrations Supported
Clock PMS+
Guestline
Hotellinx Cloud
Infor CRM
Kwentra
Mews
Nitesoft
OCTOPUS PSIM
OPERA Cloud PMS
Oracle Hospitality Suite8
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
€1 per month
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hoteza
Company Website
hoteza.app
Company Facts
Organization Name
DigitalGuest
Company Location
Denmark
Company Website
digitalguest.com
Categories and Features
Hotel Guest Experience
Not specified
Categories and Features
Hotel Guest Experience
Not specified