Ratings and Reviews 6 Ratings

Total
ease
features
design
support

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • TinyPNG Reviews & Ratings
    72 Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • Code-Cube.io Reviews & Ratings
    7 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    700 Ratings
    Company Website
  • NINJIO Reviews & Ratings
    416 Ratings
    Company Website
  • KUKUI Reviews & Ratings
    80 Ratings
    Company Website
  • Bitdefender Ultimate Small Business Security Reviews & Ratings
    5 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    251 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website

What is Hotjar?

Achieve a more profound understanding of your website's user experience without becoming inundated with excessive data. Unlike conventional web analytics tools that primarily concentrate on traffic statistics, they often overlook the genuine actions taken by users—this is where Hotjar proves invaluable. By tracking essential metrics such as Customer Satisfaction (CSAT), Net Promoter Score (NPS®), and the Voice of Customer (VOC), you can gain a more accurate picture of user sentiment. Eliminate guesswork by leveraging Session Recordings to see how users engage with your site, which helps you relate to their difficulties. Analyzing user interactions and asking pertinent questions at key moments can significantly boost engagement levels. Hotjar easily integrates with many popular platforms, simplifying the visualization of user behaviors. This visual display of clicks, taps, and scrolling patterns offers critical insights into what motivates users and their preferences. Moreover, observing actual visitor interactions through recordings allows you to pinpoint specific areas that need enhancement, enabling you to better meet your audience's expectations. In the end, Hotjar equips you with the tools necessary to foster a more user-focused experience, ultimately leading to improved satisfaction and loyalty.

What is Extellio?

Extellio serves as a robust tool for tracking, analyzing, and enhancing user experiences, conversion rates, and navigation paths on digital platforms and websites. It delivers GDPR-compliant analytics alongside intelligent surveys, heatmaps, and session recordings, all integrated within a sophisticated analytical framework. Users can merge various data streams to generate highly targeted segments or funnels that draw from both survey responses and analytics metrics. This capability enables a comprehensive understanding and enhancement of the user journeys that matter most to businesses. By integrating behavioral insights with experiential data, Extellio provides profound and actionable insights that empower organizations to make strategic decisions that drive improvement.

Media

Media

Integrations Supported

CookieYes
Axis LMS
Canopy
FuseCommander
Hello Customer
Kameleoon
Optimizely One
Parsey
PrestaShop
Rambox
SiteSpect
Stackpile
VENMATE
WeWeb
Wix
WordPress
Zuppler

Integrations Supported

CookieYes
Google Cloud BigQuery
Google PageSpeed Insights
Looker

API Availability

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$20 per month
Based on the volume of actions, heatmap samples, and/or sessions.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Hotjar

Date Founded

2014

Company Location

Malta

Company Website

www.hotjar.com

Company Facts

Organization Name

Extellio International AB

Date Founded

2022

Company Location

Sweden

Company Website

www.extellio.com/lp/sf/full-suite

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Website Feedback

Customer Journey Mapping Tools

Behavioral Analytics
Surveys & Feedback

Customer Retention

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics

Marketing Analytics

Customer Journey Mapping
Dashboard
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Form Analytics
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

Categories and Features

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics

Session Replay

Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

User Research

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Popular Alternatives

Popular Alternatives

Extellio Reviews & Ratings

Extellio

Extellio International AB