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What is Howazit?
Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes.
Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers.
Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences.
This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.
What is Beingo?
An automated system designed to serve, sell to, and support your clients online. Create unique digital interactions without requiring any coding skills. Process payments with ease. Schedule appointments without hassle. Collect customer feedback swiftly. Transform potential leads into dedicated customers automatically. All the vital tools for managing and connecting with your audience are readily available. Take advantage of a variety of customizable templates. Improve your customer's experience with an extensive library of ready-to-use templates. Use a user-friendly drag-and-drop editor. Effortlessly organize content, inquiries, and actions with straightforward drag-and-drop capabilities. Gain valuable insights into customer behavior. Identify and examine trends in customer actions effectively. Publish effortlessly on any website. The service includes a multitude of plugins and works well with almost any type of site. Encourage strong customer engagement. Establish tailored interactions through automated conversations that adapt to and react to customer feedback. Ensure the verification of customer identities. Confirm identities using IDs, selfies, and signatures. Utilize intelligent solutions to make well-informed decisions based on conditional logic. Benefit from in-depth reporting and analytics. Analyze and assess performance indicators and customer behaviors comprehensively. Plus, enjoy the advantages of API integration to improve functionality and connectivity across various platforms. This holistic approach not only streamlines operations but also enhances the overall customer experience significantly.
Integrations Supported
Twilio
Eloqua
Intercom
Kigo
Mews
Microsoft Dynamics 365
Optima
API Availability
Has API
API Availability
Pricing Information
$150/month
Free Trial Offered?
Pricing Information
$39 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Howazit
Date Founded
2013
Company Location
Israel
Company Website
www.howazit.com
Company Facts
Organization Name
Beingo
Date Founded
2020
Company Location
United States
Company Website
beingo.co
Categories and Features
Chatbot
Not specified
Customer Engagement
Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Guest Messaging
Not specified
Lead Nurturing
Not specified
Live Chat
Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
NPS
Not specified
Patient Engagement
Not specified
Reputation Management
Review Generation
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video