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What is Hublify?

Hublify acts as the central Data Hub, enabling smooth engagement with AI by connecting all data and transactions across crucial commerce processes such as products, pricing, customer details, orders, inventory, and payments. By serving as your ultimate source of truth, it addresses the inefficiencies that arise from data silos. With a powerful API, Hublify can seamlessly fit into your current ecosystem. This cloud-based platform is modular and boasts a composable backend, specifically designed for businesses that seek to build flexible and scalable digital commerce infrastructures. Whether your focus is on B2C, B2B, marketplaces, or subscription services, you can start with the precise components you need—like PIM, Order Management, CRM, Warehouse, Billing, or Analytics—before evolving into a complete all-in-one backend solution. Moreover, Hublify embraces an AI-first strategy: it is accessible via an MCP server, includes advanced AI agents, and has built-in AI capabilities from the ground up. This forward-thinking design not only sets Hublify apart but also equips your business to thrive in the evolving landscape of agent-driven commerce. In a world where adaptability is key, Hublify positions you to stay ahead of the competition and leverage the full potential of advanced technologies.

What is Gorgias?

Gorgias stands out as the top customer support solution for Shopify, significantly decreasing your initial response time by 30% and automating up to 30% of support tasks. Its robust integration feature enables you to modify or refund Shopify orders directly within Gorgias. Additionally, customers benefit from automated replies using template responses (macros) that include Shopify variables. You can conveniently oversee all customer communications—such as Facebook comments, social media interactions, and emails—consolidated in a single platform. This centralized management of customer interactions streamlines the support process, enhancing efficiency and response times.

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No images available

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Integrations Supported

Integrations Supported

AccessOwl
Aircall
Bubblehouse
Buska
Daasity
Emotive
Facebook
Flip
Forethought
Meltano
Modern.ai
Octane AI
OmniPanel
Return Rabbit
Segment
ShipMonk
Slack
Stamped
Wonderment
Yuma AI

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$50.00/month
Unlimited users 350 tickets/month included All features
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-matters GmbH

Date Founded

2001

Company Location

Germany

Company Website

hublify.io

Company Facts

Organization Name

Gorgias

Company Location

United States

Company Website

www.gorgias.com/

Categories and Features

Agentic Commerce

Not specified

Categories and Features

Agentic Commerce

Not specified

Customer Service

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Not specified

Remote Support

Not specified

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