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Ratings and Reviews 0 Ratings
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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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What is HxGN OnCall Analytics?
The HxGN OnCall Analytics suite provides law enforcement, fire services, emergency medical teams, and dispatch centers with sophisticated tools for data visualization and analytics, allowing for the generation of evidence-based reports and improved communication channels. This platform effectively transforms knowledge into actionable insights, addressing challenges linked to raw, unstructured, incomplete, or inaccurate data by converting it into valuable reports that inform decision-making. By offering agencies the opportunity to view their data from innovative angles, HxGN OnCall Analytics enhances performance evaluation, resource distribution, and operational effectiveness. Its intuitive software package aggregates data into a single, trustworthy source, enabling staff at all levels to confront complex business issues and make better-informed decisions. Moreover, by simplifying complex data into understandable reports and dashboards, agencies can investigate, analyze, and modify their strategies, leading to improved decision-making and comprehensive analysis. Furthermore, the capability to produce clear and accessible reports not only boosts public trust but also promotes transparency in interactions with the community. Ultimately, by harnessing these insights, organizations can significantly bolster their overall public safety initiatives, establishing a stronger connection with the community they serve. This comprehensive approach ensures that agencies remain responsive and accountable, ultimately enhancing their effectiveness.
What is Chorus Intelligence?
Manage thorough digital investigations effortlessly with a singular platform and dashboard. The Chorus Intelligence Suite (CIS) acts as a comprehensive solution for every stage of a digital investigation, equipping law enforcement, financial institutions, and corporate entities globally with powerful tools for data cleansing, analysis, searching, enhancement, and evidential reporting. This suite provides users with a wide range of investigative resources to effectively propel their digital inquiries forward. Enhance your investigative workflow through an integrated interface, enabling seamless searching, analysis, and report generation on all pertinent data directly within the CIS. By merging analytical data with OSINT and internal insights into one interactive dashboard, you can swiftly uncover immediate relationships. Experience an entire visualization of your digital data landscape via this dynamic dashboard. Oversee all facets of digital investigations from a single source, and promote collaboration by securely sharing cases both internally and externally, ensuring a clear audit trail. This strategy not only boosts the efficiency of investigations but also guarantees that all participants remain informed and actively involved throughout the entire process, thereby enhancing overall accountability and transparency. Ultimately, utilizing such a unified platform can significantly transform the way digital investigations are conducted.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hexagon AB
Company Location
Sweden
Company Website
hexagon.com/products/hxgn-oncall-analytics
Company Facts
Organization Name
Chorus Intelligence
Company Location
United Kingdom
Company Website
chorusintel.com
Categories and Features
Categories and Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles