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What is Hydra Billing?

We actively participate in open source projects through our primary offerings in order management and automating business processes. Each element of our OSS/BSS framework is crafted to be modular, allowing our clients to avoid vendor lock-in scenarios. More than half of Hydra Billing comes with accessible source code, and we emphasize the use of open-source technologies whenever possible. Our API is designed to be comprehensive and well-documented, ensuring smooth integration, while the architecture of Hydra's database remains transparent and clearly defined. Since our establishment in 2007, we have refined our skills in automating business processes specifically for ISPs and digital service providers, catering to clientele that ranges from a few thousand to several million subscribers. By drawing insights and best practices from our varied international client base, we enhance our products and willingly share these improvements with our users. Leveraging our services not only boosts operational efficiency and reduces costs but also enhances customer service quality. Remarkably, over 170 telecommunications companies and service providers across 24 countries have successfully implemented Hydra Products, demonstrating our enduring dedication to excellence in the sector. This widespread global presence highlights the confidence our solutions have inspired in the marketplace, solidifying our position as a trusted partner for businesses aiming to succeed in an increasingly digital world. Moreover, our commitment to innovation ensures that we stay ahead of industry trends, continuously evolving to meet the demands of our clients.

What is Hydra?

Hydra is distinguished as a specialized project management software designed specifically for resource-driven professional services, allowing them to strategize, execute, and refine their projects through effective management of business processes and knowledge. This cloud-hosted solution provides a diverse set of powerful tools that support organizations of all sizes in delivering projects on time and within budget. Key features of Hydra include GPRS reporting, management of quality assurance, tracking of time and attendance, onboarding processes for new employees, and systems for alerting risks, among various others. Furthermore, the platform’s extensive functionalities guarantee that teams can sustain outstanding communication and collaboration at every stage of the project lifecycle. By integrating these features, Hydra not only enhances project efficiency but also fosters a work environment that encourages teamwork and accountability.

Media

Media

Integrations Supported

Hydra OMS
Kali Linux
Tempus Resource
Unremot

Integrations Supported

Hydra OMS
Kali Linux
Tempus Resource
Unremot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Latera

Company Website

hydra-billing.com

Company Facts

Organization Name

Hydra Solutions

Date Founded

1994

Company Location

United Kingdom

Company Website

www.hydra.cloud/en/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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