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What is Alfresco Digital Business Platform?

Efficiently initiate processes to enhance workflow efficiency. Alfresco's cloud-native platform offers a wide range of services tailored for content management. Explore some of its standout features to understand why it is an invaluable asset for any organization. With Alfresco, users can easily access and locate the information they require from any location through web-based applications. The seamless integration of process and content services facilitates streamlined content-centric workflows, promoting quicker and more informed decision-making. Additionally, teams can leverage the advantages of Microsoft 365 alongside Google Docs, significantly enhancing productivity through enterprise collaboration tools. Furthermore, Alfresco Governance Services simplifies the automation of information lifecycles, requiring minimal user input, which not only mitigates risk but also fortifies compliance measures, ultimately leading to a more effective organizational framework.

What is CCM Gateway?

CCM Gateway offers a sophisticated solution to the challenges of archiving and managing transactional communications with clients. This tool integrates seamlessly with prominent enterprise content management systems and document archiving solutions from recognized names like Alfresco, Microsoft, and IBM. It enables comprehensive archiving of print streams and their transformation across various industries and business applications. The system proficiently classifies, transforms, indexes, and securely stores substantial quantities of different document types. It supports a wide array of source document formats including AFP, Xerox Metacode, PCL, PostScript, and images. By facilitating efficient customer interactions and universal archiving of print streams, it caters to diverse applications, formats, and document categories. This capability not only allows for the migration of archives to more advanced and cost-effective platforms but also enhances access and retrieval processes. Furthermore, it can transform, index, and load print streams into systems such as Alfresco and SharePoint while achieving impressive compression rates of up to 95%, making it a critical asset for organizations aiming to refine their document management strategies. Ultimately, CCM Gateway distinguishes itself as a holistic solution that significantly improves operational efficiency and minimizes costs related to managing customer communications, thus driving overall business productivity.

Media

Media

Integrations Supported

Alfresco Digital Business Platform
Axon Ivy
Bigtincan
Box
Collabora Office
Crafter CMS
DigDash
DocVu.AI
Docker
FundCount
Generis CARA
Google Docs
IBM Cloud
Microsoft 365
Microsoft Outlook
Objective 3Sixty
Salesforce Marketing Cloud
SmartDocuments
Windward Hub
iFinder

Integrations Supported

Alfresco Digital Business Platform
Axon Ivy
Bigtincan
Box
Collabora Office
Crafter CMS
DigDash
DocVu.AI
Docker
FundCount
Generis CARA
Google Docs
IBM Cloud
Microsoft 365
Microsoft Outlook
Objective 3Sixty
Salesforce Marketing Cloud
SmartDocuments
Windward Hub
iFinder

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hyland

Date Founded

1991

Company Location

United States

Company Website

www.hyland.com/en/solutions/products/alfresco-platform

Company Facts

Organization Name

Crawford Technologies

Date Founded

1995

Company Location

Canada

Company Website

www.crawfordtech.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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