Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Hyland Content Composer?
Organizations are re-evaluating their communication approaches due to the impact of digital transformation and an increased emphasis on enhancing customer experiences. There is no room for the inefficient assembly of data, cluttered template libraries, or obstructed print workflows. Information needs to reach your customers precisely when they require it, in the formats they find most convenient. Hyland's premier solution for customer communication management, Content Composer, enables the generation of automated, rule-driven correspondence while ensuring the necessary levels of personalization and interactivity that contribute to an exceptional customer journey. As technology advances rapidly, customers are raising their expectations for service from insurance providers. Consequently, insurers must be equipped to engage their clients through their preferred communication channels effectively and seamlessly. This shift in expectations highlights the importance of adapting to new methods of interaction in an increasingly digital landscape.
What is Cincom Eloquence?
Cincom Eloquence is an all-encompassing solution for customer communications management (CCM) that provides users with essential tools for designing, implementing, and distributing documents efficiently. This platform not only improves the customer experience but also reduces risks, saves time, and lowers costs associated with CCM tasks, which enhances brand reputation and drives revenue growth. By utilizing CCM, organizations can establish new customer relationships and nurture existing ones, as they can create customized content aimed at those customers who are most inclined to engage. The solution allows for effortless data access from key business applications and databases, combined with a powerful rules engine that enables enhanced personalization. Additionally, it is scalable, accommodating everything from the creation of single documents to the oversight of extensive projects, thus promoting streamlined processes through integration with essential applications. Overall, Cincom Eloquence simplifies document management while empowering organizations to foster more meaningful connections with their customers, ultimately contributing to long-term success and customer loyalty.
Integrations Supported
OneTrust Privacy Automation
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hyland Software
Date Founded
1991
Company Location
United States
Company Website
www.hyland.com/en/solutions/products/content-composer
Company Facts
Organization Name
Cincom Systems
Date Founded
1968
Company Location
United States
Company Website
www.cincom.com
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Document Generation
Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content