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What is Hyland Credentials?

Hyland Credentials offers a robust solution for the issuance, storage, and verification of digital records, underpinned by blockchain technology to ensure security. Adhering to the Blockcerts open standard, this platform guarantees that digital credentials are not only secure but also globally verifiable. By empowering recipients to hold ownership of their credentials, it significantly improves both data privacy and transparency, enabling users to share their records in a safe and straightforward manner. The system incorporates cryptographic signatures, effectively safeguarding against potential fraud, while its no-code setup streamlines the integration process for various organizations. Additionally, Hyland Credentials facilitates seamless third-party integrations, accommodating diverse applications such as time-stamping and digital signature verification, which makes it particularly beneficial for sectors like higher education and government. Ultimately, this innovative solution positions itself as a leader in the digital credentialing space, ensuring trust and reliability for the users it serves.

What is HearRo?

Organizations often struggle to connect with their customers in a manner that is both customized and effective through traditional call center approaches. Many customers have become disillusioned with the prospect of receiving satisfactory assistance via phone or digital channels. HearRo is transforming the traditional phone system by leveraging blockchain technology to create secure digital identities, which leads to more seamless communication and improved personalization in customer service interactions. A significant number of existing phone, chat, and messaging solutions aimed at call centers are surprisingly antiquated and do not cater to modern requirements. When we seek help from customer support, we frequently encounter a frustrating cycle of menu options, lengthy wait times, the necessity to repeat our details, and the inconvenience of being transferred multiple times, requiring us to restart the entire process. This disconnect between customer needs and service delivery illustrates a critical opportunity for innovation in the way services are provided. By addressing these challenges, companies can significantly enhance the customer experience and rebuild trust in their service channels.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Hyland

Date Founded

1991

Company Location

United States

Company Website

www.hyland.com/en/solutions/products/hyland-credentials

Company Facts

Organization Name

HearRo

Date Founded

2015

Company Location

United States

Company Website

www.hearro.com

Categories and Features

Blockchain

Not specified

Categories and Features

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