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What is Hyper-Reach?

Hyper-Reach is an advanced internal communication and alerting platform built to help organizations deliver critical messages instantly and effectively. Operating as a cloud-based SaaS solution, it supports communication across SMS, voice calls, email, TTY/TDD, browser alerts, Alexa devices, and additional digital channels to ensure comprehensive message delivery. At the core of the system is Contact Manager, a robust tool that enables administrators to manage, filter, and group contacts using both static lists and dynamic data attributes. This flexibility ensures that messages can be precisely targeted to departments, facilities, or entire organizations without manual complexity. Hyper-Reach integrates directly with HR management systems like UKG, allowing automatic synchronization of employee data for streamlined operations. Built-in templates and AI-powered message enhancement tools help users craft polished, clear communications quickly, even during high-pressure situations. The platform also supports multilingual messaging to ensure accessibility across diverse workforces. For extended reach, organizations can broadcast updates to social media platforms, RSS feeds, and FEMA-certified IPAWS channels when needed. Security is embedded throughout the system, with two-factor authentication, IVR-based message launch, and secure mobile access via the Hyper-Reach Launch app. An optional hotline add-on allows employees or stakeholders to call in and retrieve important recorded updates at any time. Designed for industries such as government, healthcare, education, utilities, manufacturing, and public safety, the system adapts to varied operational needs. Whether used for emergency alerts, HR announcements, system outages, or compliance notifications, Hyper-Reach ensures messages are received, understood, and acted upon quickly.

What is BigHand AlertManager?

BigHand AlertManager is an innovative solution that enables the delivery of notifications through both email and direct integration on users' desktop and web platforms. This system is capable of generating alerts from various sources and includes advanced formatting features that make messages stand out while remaining easy to understand. Furthermore, its robust data management functions can be customized to collect user feedback, thereby improving the overall communication process. With BigHand AlertManager, users can effortlessly send notifications via email from a range of systems or datasets, including Aderant®, Elite Enterprise®, and Elite 3E®. This adaptability not only enhances operational efficiency but also positions organizations to optimize their alert systems for better responsiveness and user engagement. Ultimately, the tool empowers teams to maintain clear and timely communication, fostering a more connected work environment.

Media

Media

Integrations Supported

Alexa
Amazon Web Services (AWS)
Google Maps
Google Translate

Integrations Supported

Aderant
BigHand Business Intelligence
Dash0
Elite 3E
Uptrace

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hyper-Reach

Company Location

United States

Company Website

www.hyper-reach.com/hyper-reach-solution/

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/alertmanager/

Categories and Features

Categories and Features

Legal

Not specified

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