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What is Hyper-Reach?

Hyper-Reach is an advanced internal communication and alerting platform built to help organizations deliver critical messages instantly and effectively. Operating as a cloud-based SaaS solution, it supports communication across SMS, voice calls, email, TTY/TDD, browser alerts, Alexa devices, and additional digital channels to ensure comprehensive message delivery. At the core of the system is Contact Manager, a robust tool that enables administrators to manage, filter, and group contacts using both static lists and dynamic data attributes. This flexibility ensures that messages can be precisely targeted to departments, facilities, or entire organizations without manual complexity. Hyper-Reach integrates directly with HR management systems like UKG, allowing automatic synchronization of employee data for streamlined operations. Built-in templates and AI-powered message enhancement tools help users craft polished, clear communications quickly, even during high-pressure situations. The platform also supports multilingual messaging to ensure accessibility across diverse workforces. For extended reach, organizations can broadcast updates to social media platforms, RSS feeds, and FEMA-certified IPAWS channels when needed. Security is embedded throughout the system, with two-factor authentication, IVR-based message launch, and secure mobile access via the Hyper-Reach Launch app. An optional hotline add-on allows employees or stakeholders to call in and retrieve important recorded updates at any time. Designed for industries such as government, healthcare, education, utilities, manufacturing, and public safety, the system adapts to varied operational needs. Whether used for emergency alerts, HR announcements, system outages, or compliance notifications, Hyper-Reach ensures messages are received, understood, and acted upon quickly.

What is Heed?

Heed is an all-encompassing internal communication tool aimed at enhancing connections and engagement among employees through various platforms, such as desktop, mobile, and digital signage. This intuitive platform boasts a drag-and-drop interface that simplifies the creation of professional communications like emails, newsletters, and alerts, eliminating the need for coding or design skills. Moreover, Heed supports the distribution of messages via multiple channels, including desktop alerts, corporate wallpapers, mobile apps, and SMS, allowing for customized communications that cater to specific employee demographics to boost engagement levels. The platform is equipped with integrated analytics that track opens, clicks, reads, and feedback in real-time, empowering organizations to evaluate their communication effectiveness and refine strategies as needed. In addition, Heed offers seamless integration with popular tools such as SharePoint, ServiceNow, Salesforce, and Workday, ensuring that all communications fit effortlessly within existing workflows. It also incorporates survey functionalities that enable the collection of employee feedback, turning insights into practical actions that foster a more engaged and unified workforce. Consequently, organizations can greatly enhance their internal communication strategies while simultaneously elevating employee satisfaction and morale across the board. This holistic approach to communication not only strengthens workplace relationships but also encourages a culture of transparency and collaboration.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Alexa
Google Maps
Google Translate

Integrations Supported

Amazon Web Services (AWS)
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$12.35 per year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Hyper-Reach

Company Location

United States

Company Website

www.hyper-reach.com/hyper-reach-solution/

Company Facts

Organization Name

Heed

Date Founded

2017

Company Location

United Kingdom

Company Website

heed.io

Categories and Features

Categories and Features

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