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What is I&B monitoring?

I&B monitoring is a Business & IT infrastructure monitoring platform, available in the cloud or deployed on-premise inside your own perimeter. It answers a question most monitoring tools leave open: when something breaks, what does it cost the business? Business performance, IT services and infrastructure sit in one observability model, so every role reads the same data. Data collection covers metrics, logs and traces from servers, databases, containers, virtual machines, network gear and applications. Prometheus-style exporters and templates handle common technologies out of the box: you decide what to monitor and which metrics matter. Rollout is automated: download the generated Ansible files and deploy monitoring across the whole estate with one command, instead of configuring exporters host by host. The model is hierarchical: business units and subunits, IT services, service layers, individual resources. Graph-based visualisation exposes the relationships between them, so teams can trace a degraded KPI to the service, layer and resource behind it, or see which business units a failing component affects right now. Dashboards match the role. Executives and business unit managers track KPIs and overall status; operations teams watch real-time service and resource health; DevOps and SRE engineers work with incident context and correlated metrics; security teams gain operational context around anomalies. Ready-made dashboards for business, service and layer monitoring remove the setup phase. Alerting is contextual rather than mechanical. Related threshold breaches are grouped into single actionable incidents, and the platform separates component faults, layer problems, outages and business-impacting events, keeping noise down. Jira, Zendesk, Zoho Desk and email integrations open enriched tickets automatically. Flexible XaaS licensing. Used in telecom, finance, healthcare and technology, with on-premise for regulated environments.

What is BigPanda?

All sources of data, such as topology, monitoring, change management, and observation tools, are brought together for analysis. Through BigPanda's Open Box Machine Learning, this information is synthesized into a compact set of actionable insights. This capability enables the real-time detection of incidents before they escalate into significant outages. The swift identification of root causes can significantly enhance the speed of resolving both incidents and outages. BigPanda is adept at detecting both changes that lead to root causes and those related to the infrastructure itself. By facilitating the rapid resolution of outages and incidents, BigPanda streamlines the incident response procedure, which encompasses ticket generation, notifications, incident triage, and the establishment of war rooms. The integration of BigPanda with enterprise runbook automation solutions further accelerates the remediation process. Applications and cloud services are essential for every organization, and outages can impact everyone involved. With $190 million in funding and a valuation of $1.2 billion, BigPanda solidifies its leadership position within the AIOps market, showcasing its significant impact on operational efficiency. This combination of innovative technology and strategic funding positions BigPanda as a critical player in transforming incident management.

Media

Media

Integrations Supported

360 Mass Email
Ansible
Grafana Cloud
Prometheus
Zoho Desk

Integrations Supported

Apica
Asana
Blink
IT-Conductor
InsightFinder
Jira Service Management
NetBrain
New Relic
Okta
PagerDuty
Postman
Scout Monitoring
Sematext Cloud
Slack
Truto

API Availability

API Availability

Pricing Information

$89/month
Subscription pricing based on the number of monitored resources and retention period, billed monthly or annually.

Starter — from $89/month: core business, service and layer dashboards, metrics collection via exporters, email alerting.
Business — extended resource limits, logs and traces, contextual alert grouping, Jira / Zendesk / Zoho Desk integrations, longer data retention.
Enterprise — unlimited business units and subunits, on-premise deployment inside your own perimeter, SSO, custom integrations, SLA-backed 24/7 support and onboarding assistance.

Annual billing is discounted. Free trial available, no credit card required. On-premise licensing is quoted per environment — contact us for a tailored quote.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

INB Monitoring FZCO

Date Founded

2002

Company Location

United Arab Emirates

Company Website

inbmonitoring.com

Company Facts

Organization Name

BigPanda

Date Founded

2012

Company Location

United States

Company Website

bigpanda.io

Categories and Features

Categories and Features

AIOps

Not specified

Data Center Management

Multi-Platform

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management

Network Monitoring

Not specified

Observability

Not specified

Runbook Automation

Not specified

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