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What is IActionable?

Employees frequently find themselves uncertain about their roles or the effectiveness of their contributions. Our objective is to eliminate this uncertainty by delivering real-time, actionable updates that keep everyone informed about their performance and areas needing focus. Although reporting is a crucial starting point, we further boost productivity by incorporating gamification features that positively influence and direct behavior. For new team members, understanding the basics is vital before they can fully immerse themselves in their responsibilities; the onboarding process allows them to demonstrate their foundational abilities and reinforce their training. Central to our framework are well-defined goals, enabling the establishment of specific targets grounded in relevant metrics and timelines. An individual's performance score, akin to a credit score, provides a holistic view of their advancement, which is instrumental for personal growth. In addition, milestones celebrate outstanding achievements and consistent successes, offering an extra layer of objectives to pursue while also granting recognition and fostering pride in their efforts. This strategy not only inspires individuals but also cultivates a culture of ongoing improvement throughout the organization, ultimately driving collective success and engagement.

What is C2Perform?

Discover a wide array of performance management and employee engagement solutions all housed under one roof. Transform your customer interactions with a cohesive suite that includes quality assurance, coaching, learning, and tools for knowledge sharing. Effortlessly recognize significant milestones and celebrate successes as you improve communication, organize contests, gain insights into team morale, and much more, all designed to enhance employee engagement. This all-in-one platform comes at a price point lower than many standalone tools, eliminating the hassle of relying on spreadsheets. You can finally stop managing employee information across different systems or dealing with extra costs, and you won’t have to wrestle with data from various sources to get a clear picture of your operations. With C2Perform, everything you need to elevate performance and engage your workforce is available, streamlining the entire experience and ensuring ease of use. Additionally, this comprehensive approach not only saves time but also enhances overall productivity across your organization.

Media

Media

Integrations Supported

Salesforce
Google
Zendesk

Integrations Supported

Salesforce
Five9

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IActionable

Date Founded

2010

Company Location

United States

Company Website

iactionable.com

Company Facts

Organization Name

C2Perform

Date Founded

2015

Company Location

United States

Company Website

www.c2perform.com

Categories and Features

Gamification

Contest Management
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics

Sales Gamification

Not specified

Categories and Features

Call Center

Blended Call Center
Campaign Management
Inbound Call Center
Outbound Call Center

Sales Gamification

Not specified

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