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What is IBEX CRM AI?

Harness the innovative AI-powered CRM solution, IBEX, to elevate your marketing tactics, cut costs, and increase your profitability. This platform meets all your business needs while allowing you to engage with your audience more efficiently through automation and tailored content distribution. Embrace smart technology to create a customized customer journey, improving the overall experience for your clients. With our bespoke integrations, every participant can take advantage of a unique, self-adapting predictive model. IBEX CRM is built to analyze your customer base and establish a personalized framework that aligns seamlessly with your business goals. Effortlessly anticipate customer behavior and identify distinct customer profiles to enhance your targeting efforts. Use IBEX to explore various customer segments, develop personalized marketing campaigns, and manage other essential business functions with ease. Furthermore, conduct a thorough analysis of your marketing strategies to identify trends in customer behavior, ensuring that you deliver the right message to the right person at the perfect time. By leveraging the capabilities of IBEX, you will not only streamline your operations but also significantly boost customer satisfaction and foster loyalty among your clientele. In a rapidly evolving marketplace, staying ahead with IBEX could be the key to your sustained success and growth.

What is Clutch?

Clutch stands out as an all-encompassing customer marketing platform specifically designed for B2C brands. Presently, marketers encounter difficulties stemming from the disjointed nature of customer data, which is often dispersed over multiple platforms. This lack of organization makes it challenging to engage customers effectively and ascertain the ideal timing and messaging for outreach. Clutch addresses this issue by consolidating essential information, enabling marketers to analyze data and implement tailored messaging that boosts purchasing behavior and fosters brand loyalty. The platform offers a diverse array of features, including data management, marketing automation, loyalty programs, stored value solutions, and CRM capabilities, while also facilitating mobile, email, and direct mail campaigns. By streamlining data-driven marketing, Clutch empowers marketers to operate more efficiently, respond promptly, and optimize their marketing budgets. With a comprehensive understanding of customers across different purchasing channels and marketing interactions, businesses can leverage complete data to craft targeted campaigns that provide valuable insights. Additionally, Clutch equips brands with the tools needed to accelerate behavior changes by directing customers towards ideal outcomes through well-planned nudges. This forward-thinking strategy not only improves customer engagement but also significantly enhances overall business performance, setting brands on a path to success in a competitive market. Ultimately, the versatility and innovation of Clutch make it an indispensable asset for modern marketers aiming to thrive.

Media

Media

Integrations Supported

Cayan
Foyer
HubSpot Customer Platform
KWI Unified Commerce Platform
Magento
NCR Voyix
Okta
POSitouch
ProvenExpert.com
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Shopify Plus
Write Right

Integrations Supported

Cayan
Foyer
HubSpot Customer Platform
KWI Unified Commerce Platform
Magento
NCR Voyix
Okta
POSitouch
ProvenExpert.com
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Shopify Plus
Write Right

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Markor Technology

Company Location

United Kingdom

Company Website

www.markortechnology.com/products/ibex-ai-crm/

Company Facts

Organization Name

Clutch

Date Founded

2012

Company Location

United States

Company Website

www.clutch.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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