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What is IBM Blueworks Live?

IBM Blueworks Live is an innovative cloud platform that revolutionizes how teams develop and enhance business workflows. It provides a collaborative space that effectively connects process mapping with actionable insights. Featuring an easy-to-navigate web interface, IBM Blueworks Live allows teams to document, analyze, and optimize processes with remarkable simplicity and efficiency, eliminating the need for downloads. The platform is tailored for active collaboration, allowing stakeholders to engage, exchange ideas, and foster improvements instantly, regardless of their location. This capability not only boosts productivity but also enhances the overall quality of business processes.

What is Aurea Process?

Aurea Process provides vital elements for managing business processes, tailored to complex application settings, which empowers you to create and evaluate customer journeys across various channels. Customers engage through multiple mediums, such as websites, mobile applications, call centers, and brick-and-mortar locations, navigating through layers of advanced applications with each interaction. With Aurea Process, your automation of business processes can adapt to your evolving infrastructure, ensuring smooth integration throughout. This platform allows you to design precisely the experiences you want to offer your customers and implement them seamlessly across both digital and physical environments. By promoting cooperation between IT and business units, you can strengthen their collaborative efforts toward common goals during every customer encounter, whether it involves technology or personal service. This teamwork ultimately fosters a more unified and effective customer experience, creating greater satisfaction and loyalty among your clientele. Such a strategic alignment can lead to innovative solutions and improved service delivery that benefits both the business and its customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$53/month/user
The full functionality of Blueworks Live available as an on-demand, cloud-based solution. Most popular plan.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/blueworkslive

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/process/

Categories and Features

Diagram

Not specified

Process Mapping

Not specified

Process Mining

Not specified

Workflow Management

Not specified

Categories and Features

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