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What is IBM Intelligent Operations Center for Emergency Mgmt?

An all-encompassing incident and emergency management system is crafted for both standard operations and crisis situations. This command, control, and communication (C3) structure utilizes cutting-edge data analytics combined with social and mobile technologies to improve the coordination and integration of preparation, response, recovery, and mitigation for various incidents, emergencies, and disasters. IBM partners with governmental bodies and public safety organizations worldwide to implement pioneering public safety technological solutions. The effective strategies for preparation employ the same tools used for everyday community incidents, facilitating a smooth transition into crisis management. This familiarity empowers first responders and C3 teams to act quickly and intuitively across different stages of response, recovery, and mitigation without needing specialized documentation or systems. Additionally, this incident and emergency management approach consolidates and organizes multiple information sources into a dynamic, nearly real-time geospatial framework that provides a cohesive operational perspective for all parties involved. As a result, it significantly boosts situational awareness and promotes more effective communication during critical occurrences, ultimately contributing to improved public safety outcomes. This innovative system not only enhances response efficiency but also builds stronger community resilience in the face of disasters.

What is ESF8?

Incident management acts as a vital resource for emergency managers facing crises, allowing them to effectively coordinate healthcare responses during catastrophic events. This system helps eliminate the stress associated with delays in receiving updates on power, generator, and fuel statuses. By providing real-time status reports, resource management ensures that healthcare facilities have accurate information about the resources available for those who are in urgent need. It includes intuitive and customizable dashboards along with data collection tools that cater to both emergency scenarios and everyday operations. In addition, Hazard Vulnerability Analysis (HVA) emerges as a powerful and flexible tool for performing risk evaluations and crafting emergency plans tailored to public health and medical services. Medical Special Needs Shelters (MSNS) are specifically designed to assist individuals who require more support than what typical shelters can provide. The MSNS solution offered by the ESF8 Portal ensures that services are uninterrupted and that residents, caregivers, and staff receive top-notch care throughout their stay in a medical shelter. By leveraging these resources, emergency managers can significantly bolster their preparedness and response efforts in times of crisis, ultimately saving lives and improving overall community resilience. With the right tools in place, the effectiveness of crisis management can be greatly enhanced.

Media

Media

Integrations Supported

Apache Spark
Hadoop

Integrations Supported

Apache Spark
Hadoop

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/analytics/nz/en/industry/government/emergency-management.html

Company Facts

Organization Name

ESF8

Date Founded

2017

Company Location

United States

Company Website

esf8portal.com

Categories and Features

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

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