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What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

What is 4Psite?

4PSite efficiently consolidates orders from multiple retail platforms into a single interface, delivering a thorough overview of your operational processes. Its centralized Inventory Manager guarantees accurate oversight across all your channels and stores. This Multi-Channel Inventory Management System significantly improves precision in inventory control. Moreover, 4PSite includes a web-based fulfillment system that automates order processing and interacts with fulfillment centers, while also tracking vital shipping information. It seamlessly integrates with leading shipping carriers, simplifying the logistics workflow. The 4PSite Warehouse Management System (WMS) provides enhanced flexibility and control over order fulfillment and picking operations, facilitating workflow optimization. In addition, the CRM capabilities within 4PSite encourage efficient communication with customers and automate the sales process, leading to increased productivity. Financial operations can also be managed through 4PSite’s comprehensive, cloud-based, multi-channel order management system, ensuring your business needs are met holistically. Ultimately, 4PSite equips you to streamline your operations, improve customer relations, and oversee financial matters all within a single platform, making it an invaluable tool for modern businesses. With its user-friendly interface and robust features, 4PSite positions itself as an essential solution for managing diverse aspects of your business.

Media

Media

Integrations Supported

Brandboom
Walmart

Integrations Supported

Brandboom
Walmart

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Company Facts

Organization Name

4Psite

Company Location

United States

Company Website

4psite.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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