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What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

What is BestPOS?

Our comprehensive inventory management platform allows you to efficiently manage stock, plan strategies, and drive sales with the benefit of real-time tracking and reporting. Experience the advantages of an intuitive, flexible, and swift point-of-sale system that enhances customer loyalty and promotes greater spending within your business. Master your supply chain operations with an integrated Warehouse Management solution that optimizes the efficiency of your Distribution Center. Manage the entire employee lifecycle effortlessly, handling aspects from onboarding to time management and leave requests. Keep a vigilant watch on your cash flow with our fully integrated financial accounting capabilities. Ensure accurate oversight of expenses, production levels, and capacity utilizing a cohesive Bill of Materials (BOM) system. Boost your revenue opportunities by broadening sales channels and coordinating all orders through a centralized interface. Whether through physical locations or online platforms, leverage tailored solutions that captivate customers and encourage repeat visits, thereby cultivating a loyal customer base. This holistic strategy not only refines operational efficiency but also establishes a strong foundation for enduring growth in your business. Ultimately, your ability to adapt and innovate will be pivotal in navigating the future marketplace.

Media

Media

Integrations Supported

Flipdish

Integrations Supported

Flipdish

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15.70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Company Facts

Organization Name

BestPOS

Company Location

South Africa

Company Website

www.bestposhq.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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