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What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

What is Fenikya?

Online store builder and marketplace integration platform for businesses in Turkey. Key features: ready-made themes, custom domain and SSL, iyzico and TAMİ payments, Navlungo and Geliver shipping, Trendyol, Hepsiburada and N11 integration, bulk XML/Excel import, store migration, AI product creation from photos, discount coupons, SEO tools, reports, B2B dealer pricing and POS. 0% platform commission. Free Starter plan; paid plans from 2,990 TRY/month with a 14-day free trial.

Media

Media

Integrations Supported

Integrations Supported

Trendyol

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$60/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Company Facts

Organization Name

Fenikya

Date Founded

2025

Company Location

Turkey

Company Website

fenikya.com

Categories and Features

Categories and Features

eCommerce

Catalog Management
Channel Management
Customer Accounts
Data Security
Inventory Management
Mobile Access
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Templates

Popular Alternatives

Popular Alternatives