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What is IBM watsonx Orders?

Elevate the operational efficiency of your restaurant through the implementation of AI that adeptly handles even the most complex orders. IBM watsonx Orders functions as an AI-powered voice assistant that expertly captures orders from drive-thru patrons and swiftly relays them to the payment area. It is designed to navigate a variety of scenarios, including loyalty programs and mobile orders, while being thoroughly informed about customization choices for each menu item. Moreover, it stays updated on the current availability of items on the menu. This dependable AI voice assistant significantly enhances the ordering experience for both customers and staff alike. On average, watsonx Orders autonomously processes 87% of orders, even those with detailed customizations, mobile pickups, and loyalty program codes; it also has the capability to effortlessly hand off to a human team member when needed. Comparable to a seasoned employee, watsonx Orders is not only friendly but also effective, minimizing unnecessary dialogue to maximize throughput and achieving rates of up to 150 vehicles per hour in a dual-lane drive-thru. This cutting-edge solution not only streamlines restaurant operations but also boosts customer satisfaction by cutting down wait times and enhancing order accuracy, making it a valuable asset in today’s fast-paced dining environment. By integrating this technology, restaurants can ensure a more efficient workflow and a better overall experience for their patrons.

What is GetThru?

Our innovative peer-to-peer texting and calling services empower clients to effectively connect with members, supporters, and volunteers to reach their goals. To date, users of GetThru have sent out over 1 billion text messages and conducted more than 750 million calls. To truly grasp the value of our solutions, we invite you to schedule a live demonstration with our team for a deeper understanding. With tools like our ThruText platform for messaging and ThruTalk for phone banking, you will benefit from exceptional speed, scalability, and unmatched support from our committed team. Discover why countless clients choose GetThru for their peer-to-peer communication and political outreach needs. Over 2,000 organizations have relied on GetThru for a variety of applications, from recruiting for events and engaging volunteers to conducting surveys and fundraising efforts. Our clientele includes political campaigns, advocacy organizations, non-profits, unions, colleges, universities, and independent educational institutions, which highlights the wide-ranging effectiveness of our tools. The adaptability of our services guarantees that whatever your mission may be, we possess the solutions necessary for your success, and we are excited to partner with you in achieving your objectives.

Media

Media

Integrations Supported

IBM watsonx Code Assistant
IBM watsonx.ai

Integrations Supported

IBM watsonx Code Assistant
IBM watsonx.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

6¢ per MMS
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/watsonx-orders

Company Facts

Organization Name

GetThru

Company Website

www.getthru.io

Categories and Features

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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