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What is ICE Integrated Country Engine?

The ICE Engine e-Government platform provides citizens with a cohesive national identity, enabling them to have a holistic perspective on their interactions with governmental services. RLB Systems focuses on creating, deploying, and overseeing technology-oriented solutions tailored to the needs of government entities. We aim to enhance the service delivery experience for citizens, which we believe leads to increased revenue and higher compliance rates for governments. As citizens experience greater disposable income, it allows governments to further enhance their offerings, ultimately earning the trust and support of their communities. Our commitment to continuous improvement drives us to pursue excellence in both our technical capabilities and service delivery, while we embrace innovative approaches. This commitment ensures we proactively adapt our solutions to the changing needs of society, maintaining our relevance and effectiveness in fulfilling our mission. We understand that a responsive government can significantly impact citizens' lives, fostering a more engaged and satisfied populace.

What is GovQA?

The GovQA Exchange Platform is a secure and centralized tool designed to help government agencies manage workflows effectively in response to urgent information requests. Rather than serving as a replacement for existing systems, GovQA seamlessly integrates to enhance the collection and management of data linked to specific triggers within government processes. Moreover, it not only monitors relevant legislation but also provides proactive solutions that evolve with changing circumstances. Our platform is continuously updated with new features and enhancements to align with the shifting needs of our users. As a company dedicated exclusively to addressing government requirements, we have cultivated a deep understanding of best practices employed by various state and local governments nationwide. Each day, we utilize our vast industry knowledge to deliver significant value to our clients. Over the years, our comprehensive platform has adapted as users of GovQA tools identified opportunities for support in additional domains. With each expansion, we have brought in the necessary personnel to effectively manage these new initiatives and ensure ongoing success. Our strong commitment to improving government services is steadfast, and we remain focused on meeting the evolving demands of the public sector. This dedication ensures that we continue to build lasting relationships with our clients as they navigate the complexities of government operations.

Media

Media

Integrations Supported

Fieldman

Integrations Supported

Fieldman

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RLB Systems

Date Founded

2011

Company Location

South Africa

Company Website

rlbsystems.com/solutions/

Company Facts

Organization Name

GovQA

Company Location

United States

Company Website

www.govqa.com/workflow-management-platform/

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

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