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What is ICOMM TMA?

ICOMM is a consultancy and management firm in the telecommunications sector that emphasizes a comprehensive range of services, including IT Telecom Expense Management, fixed telephony assistance, UCaaS, mobility services, contract and RFP management, network transformation consulting, and Bill Payment Services. With a global clientele spanning over 4,000 locations in regions such as North America, Europe, and Asia Pacific, ICOMM has built a reputation as a reliable partner since its inception in the early 1990s, reflected in its noteworthy client retention statistics. The company is committed to being the leading provider in telecommunications management services, consistently striving to exceed client expectations through the delivery of innovative technology and superior analytical insights. By focusing on both innovation and customer satisfaction, ICOMM persistently adapts its services to align with the evolving demands of its varied customer base, ensuring that they remain at the forefront of the industry. Ultimately, ICOMM's dedication to excellence positions it as a pivotal player in shaping the future of telecom management.

What is ESKA Digital Billing?

ESKA® Digital Billing streamlines the billing process in telecommunications networks, enabling immediate transactions. Its flexible and powerful convergent rating engine gives network providers a competitive advantage in the ever-evolving telecommunications industry. This advanced platform efficiently manages the integrated billing of multiple services, encompassing wireline, wireless, and data networks. Furthermore, it offers an extensive range of features, such as the ability to handle various billing cycles with different frequencies and grace periods, alongside multiple charging methods including advance, arrear, and one-time billing options. By integrating smoothly with other systems like Customer Care, ESKA® Digital Billing enhances telecom operators' capacity to effectively manage their billing and administrative tasks. This integrated approach not only improves service delivery and boosts customer satisfaction but also significantly enhances the overall operational efficacy of telecom companies. Moreover, its adaptability ensures that it can evolve alongside technological advancements and changing market demands.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ICOMM

Company Location

United States

Company Website

www.icomm.co

Company Facts

Organization Name

ESKADENIA Software

Date Founded

2000

Company Location

Jordan

Company Website

eskadenia.com/convergent-billing

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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